AdminBronto (Product Management, Bronto Software)

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  1. 1 vote
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      under review  ·  1 comment  ·  Ideas.Bronto.com » Apps - Recommendations  ·  Flag idea as inappropriate…  ·  Admin →
      AdminBronto (Product Management, Bronto Software) commented  · 

      Hello again Kathie!

      I'm going to forward your comments to our Apps team. I'll keep this ticket updated with their response, but I wouldn't be surprised if they also reached out to you directly. I hope we're able to add this functionality, so that you're able to try out Recommendations sometime soon!

      Thanks so much,
      Jocelyn @ Bronto

    • 2 votes
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        triaged  ·  1 comment  ·  Ideas.Bronto.com » Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
        AdminBronto (Product Management, Bronto Software) commented  · 

        Hi Kathie,

        Thanks for taking the time to send in this idea. We're actually in the early planning stages of a project that should provide exactly the feature you're looking for. I'm forwarding your comments along to our Segments team, to ensure they're considered as they launch the project. I'll update here as there are any updates, and don't hesitate to reach out if you needed anything else!

        Thanks,
        Jocelyn @ Bronto

      • 6 votes
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          under review  ·  3 comments  ·  Ideas.Bronto.com » Apps - Cart Recovery  ·  Flag idea as inappropriate…  ·  Admin →
          AdminBronto (Product Management, Bronto Software) commented  · 

          Hi Kelly and David,

          Thanks for taking the time to submit this idea! I'm going to forward this suggestion to our Commerce team for review. It will take some coordination with the Automation and Message Editor teams, but I think it's a worthwhile endeavor. I'll update here as I receive any updates, but the more use cases I can provide to engineering - the better!

          Let me know how else I could help,
          Jocelyn @ Bronto

        • 6 votes
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            under review  ·  2 comments  ·  Ideas.Bronto.com » Apps - Cart Recovery  ·  Flag idea as inappropriate…  ·  Admin →
            AdminBronto (Product Management, Bronto Software) commented  · 

            Hi Jamie,

            Thanks so much for taking the time to send in this submission. I agree that this would be a great addition to a personalized message. Not sure it ever occurred to me that this type of subject line customization wasn't possible. I'm going to pass this suggestion along to our Commerce team, and see what they can coordinate with the Message Editor team. Can't make any promises, but I'll update here as I receive any new information.

            Let me know how else I can help!
            Jocelyn @ Bronto

          • 13 votes
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              under review  ·  11 comments  ·  Ideas.Bronto.com » Apps - Cart Recovery  ·  Flag idea as inappropriate…  ·  Admin →
              AdminBronto (Product Management, Bronto Software) commented  · 

              Hi everyone,

              Thanks so much for the suggestion and for the additional comments. I've forwarded this request to our Commerce Product Manager and will update here as soon as I receive their response. I don't have an estimated timeline right now, but additional supporters and use-cases certainly don't hurt!

              Thanks again, and let me know how else I can help!
              Jocelyn @ Bronto

            • 76 votes
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                planned  ·  20 comments  ·  Ideas.Bronto.com » Webforms  ·  Flag idea as inappropriate…  ·  Admin →
                AdminBronto (Product Management, Bronto Software) commented  · 

                Hi all,

                I wanted to confirm that this improvement is still a goal, and in active project planning. We've got an entirely new form system in mind, which uses much of the newer functionality we've released lately - such as a drag-and-drop system similar to the Message Editor and designer elements from our Popup Manager builder.

                As more information is available I will update this ticket, but improvements to Webforms are a top Engineering priority. Please continue to follow this ticket and let us know what you'd like to see!

                Thanks so much,
                Jocelyn @ Bronto

                AdminBronto (Product Management, Bronto Software) commented  · 

                Hi everyone,

                Rest assured that this is something we continue to work on; the request has not been ignored or declined. We're actually looking to release a completely new version of Webforms, which is a larger project of which mobile-friendly capabilities are one piece. There are modifications you can make to the CSS within a Webform (use the Styles option in the upper right-hand corner) to make the page look a bit better on a mobile device, but not all CSS elements are supported. As mentioned in a comment, our Professional Services Department is able to custom design a Webform with mobile use in mind, but there is an additional fee involved. You can speak with your Account Manager if you'd like to know more - its likely a project of this sort can be completed using purchased "hours".

                As I have more information on the status of this project I will absolutely keep this ticket updated. If there are any other Webform-related feature upgrades you'd like, now is a great time to get those submissions in so that they can be considered as part of the overhaul.

                Thanks so much for your patience all, and don't hesitate to reach out if there was anything else I could assist with.

                - Jocelyn @ Bronto

              • 7 votes
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                  2 comments  ·  Ideas.Bronto.com » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminBronto (Product Management, Bronto Software) commented  · 

                  Hi Danielle,

                  This has not yet been released, but New Reports is still in beta! Functionality is still being built and tested. We still plan to include this type of report, but I don't yet have an estimate on which release it might be included in. You're welcome to reach out to the beta's Labs team (at Home > Settings > Bronto Labsl), but I will update this ticket as I receive any new information.

                  Thanks so much!
                  Jocelyn @ Bronto

                • 2 votes
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                    AdminBronto (Product Management, Bronto Software) commented  · 

                    Hi Colleen,

                    Thanks so much for taking the time to submit your suggestion. I've escalated your submission to our Message Editor team and will let you know their response. Some internet sleuthing indicates that vertical isn't quite as simple as horizontal, and isn't supported universally. Several solutions point to using padding, but it depends on the table and message contents.

                    I'll work with our engineering team to find out if this is something that can be added, and keep your submission updated as I find out more. If we're unable to add the option to the Message Editor, I'll see if we can at least suggest some CSS code.

                    Don't hesitate to reach out if there was anything you needed, or if you want to discuss further.

                    Thanks so much,
                    Jocelyn @ Bronto

                  • 2 votes
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                      triaged  ·  2 comments  ·  Ideas.Bronto.com » Apps - Cart Recovery  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminBronto (Product Management, Bronto Software) commented  · 

                      Hi Jeff,

                      As always - great suggestion! My apologies for the delayed reply. Peter, I love your addition. I've escalated this to our Apps team to investigate implementing additional Cart Loop functionality, similar to what is available for Rec Loops. It wouldn't be a small change, but I'll update here when I have news from that team.

                      Let me know how else I can help!
                      Jocelyn @ Bronto

                    • 1 vote
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                        gathering feedback  ·  2 comments  ·  Ideas.Bronto.com » Automation  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminBronto (Product Management, Bronto Software) commented  · 

                        Hi Nick,

                        Thanks so much for taking the time to submit your suggestion. The Date Filter node simply looks at whether today's date is before or after the date specified. I'm not sure how a recurring option would work, as it's a one-time comparison. The Delay node is ongoing for the life of the workflow, so ignoring the year is an understandable option; ie: send on August 1 only. Could you give me more information on how you would use a recurring option on the Date Filter? A rough outline of your use-case would be very useful in getting this request through our development process.

                        Thanks again Nick, and don't hesitate to reach out if you needed anything else!
                        Jocelyn @ Bronto

                      • 4 votes
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                          gathering feedback  ·  2 comments  ·  Ideas.Bronto.com » Automation  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminBronto (Product Management, Bronto Software) commented  · 

                          Hi Jeff,

                          How frequently would you want someone to trigger the workflow? If I click on the specific link every day for 10 days, should I trigger the workflow each time? Or would you prefer a delay between triggers?

                          I'm trying to brainstorm a few ideas for you, and knowing frequency would be a big help.

                          Thanks Jeff!
                          Jocelyn @ Bronto

                        • 1 vote
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                            gathering feedback  ·  1 comment  ·  Ideas.Bronto.com » Messages - Templates  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminBronto (Product Management, Bronto Software) commented  · 

                            Hi Karl,

                            Could you please clarify which type of template you are using? The legacy system located at Content > Email Templates? Or the new drag-and-drop Message Editor's Content Tags?

                            Thanks so much,
                            Jocelyn @ Bronto

                          • 2 votes
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                              under review  ·  1 comment  ·  Ideas.Bronto.com » Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminBronto (Product Management, Bronto Software) commented  · 

                              Hi Mike,

                              Thanks so much for taking the time to submit this suggestion. We have a number of changes we're hoping to make relating to username Permissions, and I could see this fitting well when we make those changes. I'm going to create a ticket for our Engineering teams, and will keep your submission updated as I receive any new information.

                              Thanks again Mike, and don't hesitate to reach out if there was anything else I could help with.
                              Jocelyn @ Bronto

                            • 3 votes
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                                AdminBronto (Product Management, Bronto Software) commented  · 

                                Hi Heidi,

                                This is definitely something we have on our roadmap as we continue to develop our New Reports features. If you want to view what we've already released, you can activate the beta features at Home > Settings > Bronto Labs. There is also an email address listed to provide direct feedback to that engineering team.

                                I will update here as more information, but once you activate the Labs features you will see any new/changed features before anyone else.

                                Thanks Heidi, and let me know if I could help with anything else in the meantime.

                                Jocelyn @ Bronto

                              • 6 votes
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                                  gathering feedback  ·  2 comments  ·  Ideas.Bronto.com » Automation  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminBronto (Product Management, Bronto Software) commented  · 

                                  Hi Rebecca,

                                  This is a very interesting idea, but I need a little bit more information to proceed. When you say you want to export to PDF, do you mean something like a printout of the layout of the Workflow itself? A screenshot of sorts? I can see that making sense for a PDF format, but you also mentioned CSV. Due to the graphic nature of Workflows, I don't think an Excel spreadsheet could do it justice!

                                  Any additional information you can provide would be very helpful, in determining how to proceed. Thanks so much!
                                  Jocelyn @ Bronto

                                • 2 votes
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                                    gathering feedback  ·  1 comment  ·  Ideas.Bronto.com » Apps - Previewer  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminBronto (Product Management, Bronto Software) commented  · 

                                    Good evening,

                                    I just want to confirm - are you referring to refreshing the message renderings within Previewer? As of now, you're able to rerun a rendering request as many times as necessary for a message If you can clarify what you'd like to see changed, I'd be happy to escalate this to our Apps team for review.

                                    Thanks so much!
                                    Jocelyn @ Bronto

                                  • 4 votes
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                                      gathering feedback  ·  3 comments  ·  Ideas.Bronto.com » Messages - Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminBronto (Product Management, Bronto Software) commented  · 

                                      Hi everyone,

                                      Hoping to get a bit more insight into this request. With the drag-and-drop Message Editor, you are able to save individual containers or the entire message as a Content Tag. These can then be used to create new messages as needed. Even our Professional Services team is using this method to create new custom templates.

                                      These two Help articles go into more detail on how to save/reuse Content Tags, and your options for inserting into messages.

                                      https://helpdocs.bronto.com/bmp/#task/t_bmp_messages_editor_create_email.html
                                      https://helpdocs.bronto.com/bmp/#task/t_bmp_messages_editor_use_content_tags.html

                                      If our current offerings for Content Tags does not fit your needs, I would love to hear more about your use-case. We're definitely open to adding additional functionality, and any more information you can provide would be very helpful.

                                      Thanks so much!
                                      Jocelyn @ Bronto

                                    • 5 votes
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                                        planned  ·  1 comment  ·  Ideas.Bronto.com » Messages  ·  Flag idea as inappropriate…  ·  Admin →
                                        AdminBronto (Product Management, Bronto Software) commented  · 

                                        Hi everyone,

                                        Just wanted to update that this is something our Sending team is still working on. I do not have an exact timeframe for completion, but will update here as I receive any new information. In the meantime, do not hesitate to reach out if there was anything else I could help with.

                                        Thanks so much,
                                        Jocelyn @ Bronto

                                      • 1 vote
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                                          triaged  ·  1 comment  ·  Ideas.Bronto.com » Products  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminBronto (Product Management, Bronto Software) commented  · 

                                          Hi David,

                                          I've forwarded your request to our Products team and will let you know as soon as I hear back.

                                          Thanks so much!
                                          Jocelyn @ Bronto

                                        • 3 votes
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                                            AdminBronto (Product Management, Bronto Software) commented  · 

                                            I've forwarded this request to the Message Editor team and will update here as I receive any updates. In the meantime, though I know it's not as simple, you can Undo certain actions using CTRL-Z (or ⌘-Z on a Mac). This has helped me several times while in the Text areas.

                                            Again, the request has been escalated to Engineering and I will let you know their response.

                                            Thanks so much,
                                            Jocelyn @ Bronto

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