Kara Sheil

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      started  ·  5 comments  ·  Ideas.Bronto.com » API  ·  Flag idea as inappropriate…  ·  Admin →
      Kara Sheil supported this idea  · 
      Kara Sheil commented  · 

      I think this is exactly the functionality that we are looking for as well. Question to Bronto Support: Is there a plan for the future for us to be able to evaluate our custom variables within an email to create the if/then scenarios? It seems you can with Bronto's static variables.

      We were looking for a way to compare the values of two custom variables, and if they were equal, then display a certain graphic on the page, if not equal display a different graphic. The answer received from support was "We unfortunately do not have the ability to compare two different fields to see if they match. Your best option would be to code this logic on your end while using the API to pull the field values, compare them and decide what content you should populate back to an API triggered delivery in order to populate API Message Tags.

      Otherwise you'd have to use our Dynamic Content feature in conjunction with segments. But, even then, with segments, you would only be able to compare one specific date value per segment (not ideal) or compare date values with things like date is 'TODAY', or 'YESTERDAY' for example, which would probably not work in your situation.

      For now we handled this externally from the template which hurts our marketing team and the transactional email templates lose their power. Now if they want a change it is a request to the development team for the code feeding the template and not just a more simple template change directly.

      If this is a separate issue from what Sean initially requested back in 2011, then let me know and I will start a new post.

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