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  1. Segment data by a combination of RFM metrics

    We need to be able to segment Contacts who have placed 3+ orders in the last 12 months or spend >=£600 in the last 12 months.

    This is currently possible using Order data and RFM metrics. Order Count related to lifetime order count and you can't combine it with a custom date range, which is a serious limitation.

    I hope this can be implemented quickly, it is a major limitation and the workaround is ugly and cumbersome.

    Workaround:
    Create multiple fields on the Contact table to hold OrderCount and OrderTotal for 0-6, 0-12, 0-24, 0-36, 12-24 & 24-36 months. Precalculate…

    8 votes
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    triaged  ·  4 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
  2. View Top Products From Conversions Asociated with Delivery

    When viewing a Delivery Report, it is currently possible to view the Conversions which are associated with that delivery. And I can click into each conversion and see what products that specific customer purchased. But what would be very useful is to see the products purchased in aggregate. What I mean is that for a delivery, there were *** units of product A purchased, and yyy units of product B purchased, etc. You have the data already, it's just a matter of grouping it. So instead of me clicking into each order to see what the customer purchased, it would…

    8 votes
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    triaged  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add an email frequency check report

    I am looking to pull a report of the # of emails sent to contacts within a 24 window to check email frequency and see if we need to install frequency caps to prevent "contact fatigue".

    8 votes
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    2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  4. Set a background image to a container or text element

    In the new editor,
    For a container or a text element, it will be very appreciated to have a way to add a background image (to choose from the content hosting)

    Thank you !

    8 votes
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    planned  ·  3 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
  5. allow certain users to be restricted from using webforms and workflows, just like we can for lists, messaging, etc.

    We currently can restrict access to lists, segments, messages, etc., but there is no restriction level for webforms and workflows. We very much need this to restrict users from editing this important systems!!!

    8 votes
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    triaged  ·  2 comments  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add a "contains"/"does not contain" in dynamic content logic

    Add a "field contains"/"field does not contain" rule to the dynamic content editor.

    8 votes
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  7. Add Additional Contact History Logging

    It would be useful if manual entries could be added to the contact's history log (via API especially) to act as "notes". This could be used to track the source and/or reasoning of changes to the contact.

    8 votes
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    triaged  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  8. Feature check size of mail before sending

    Create feature to check before sending, what the size the mail is. Especially for Gmail to prevent that the email will be clipped in inbox.

    7 votes
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    received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  9. A "real time" calculator in the scheduling messages process for final delivery size

    When scheduling a message, and segmenting lists/segments we know very well how many emails will be sent (the number is calculated and appears on the left side). But when adding to that the excluded groups (which also have a total) I cannot get a final number of the group size; so I don't actually know how many emails I'm sending or what is the size of the delivery until the day after - until the message is done sending in essence. It would be great to have a real time calculator that tells you how many of the excluded contacts…

    7 votes
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    received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  10. Default the radio button for scheduling message to require selecting time/day

    When scheduling a message (not a test), it is current set so that the radio button is default to "send now" instead of to select a time/day. That's a dangerous default as if you accidentally skip that step or click something wrong, your message would go out immediately. It would make more sense to have it default to require the user to select a day/time to schedule. It could only be sent immediately if they actually select that setting. This seems like a pretty simple fail-safe to have in place. THanks!

    7 votes
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    triaged  ·  2 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make Coupon Manager text-based instead of image-based

    There are 2 reasons this is critical:
    1) Our customers want to be able to copy/paste coupon codes from the email into the check-out field
    2) We have received complaints from blind customers that screen readers cannot detect coupon codes in emails when they are image-based.

    I can see that others had requested this change and it was declined by Bronto because this would be a hard change to implement. I'm adding this request again due to its importance.

    7 votes
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    received  ·  1 comment  ·  Apps - Coupon Manager  ·  Flag idea as inappropriate…  ·  Admin →
  12. See heat maps on triggered messages

    Anything done through the workflow doesn't come through the deliveries.

    7 votes
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    under review  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  13. Seed list that does not fall under exclusions

    Create a true seed list that will not exclude the people on the list if they fall into an exclusion on an email. This will help provide those who need to receive every version of an email within a company that goes out without creating another send. Otherwise when you do have multiple versions of a message and you set up exclusions, the seed list will only receive 1 of the versions not them all.

    7 votes
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    received  ·  1 comment  ·  Contacts - Lists  ·  Flag idea as inappropriate…  ·  Admin →
  14. Trigger workflow based on event of specific link click

    (I see the completed suggestion at the URL 5468230-triggered-emails-based-on-specific-links. This is different.)

    The previous solution for a way to trigger a workflow based on an email click does not work well. (The solution was to make a segment of contacts who have clicked the link.) When someone clicks an email and is put onto a "has clicked this link" segment, that's permanent. It's not an event; it's a status.

    We need to be able to watch for the *event* of clicking a specific link and trigger a workflow. This is something that could happen multiple times with links to join…

    7 votes
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    gathering feedback  ·  3 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  15. workflow loops

    Allow for time delayed looping in workflows so that if a contact does not meet the appropriate conditions for a given message/action that contact can be looped back through the evaluation criteria without existing the workflow.

    7 votes
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    gathering feedback  ·  3 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Streamline Image Upload

    Uploading an image could be more streamlined with a simple drag and drop in the email editor, rather than selecting the folder button, on the left-hand side of the message editor, and then being directed to the hosting selection where you can then upload and insert your image.

    7 votes
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    received  ·  1 comment  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
  17. Create Segment for Radius from Zip Code, based on Field not GeoIP

    I'd like to create a segment and run the same sort of "radius" function that is available in the GeoIP section but in the fields section.

    Essentially, I want to be able to select the field Zip Code, then ask for all zip codes in a 50 mile radius instead of having to input in hundreds of individual zip codes.

    Hoping this would be something fairly easy to implement since the tech already exists for GeoIP, but would be so helpful for an account like us where the majority of our subscribers have provided a zip code as a field!

    7 votes
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    triaged  ·  4 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add ability to add multiple segment/list exclusions in Browse Recovery

    I would really like to be able to exclude multiple segments/lists in the Browse Recovery exclusions, but can only exclude one. Could this functionality please be added?

    7 votes
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    under review  ·  1 comment  ·  Apps - Browse Recovery  ·  Flag idea as inappropriate…  ·  Admin →
  19. sort message views on 'revenue', 'transactions' etc.

    I've seen similar ideas posted, but this is a quick and easy way to see what's working the best. Really surprising that it's not here. For example, if I have a folder for Clearance emails - instead of digging into the delivery groups, I could quickly see which one performs the best on the basic revenue metrics.

    7 votes
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    under review  ·  3 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  20. The ability to edit webforms with raw HTML/external stylesheet rather than drag-and-drop content blocks

    The ability to edit webforms with raw HTML while referencing it with an external stylesheet (similar to a web page) instead of needing to use the default content blocks and modifying the existing stylesheet would be awesome.

    6 votes
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    2 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
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