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  1. Message Report: For "Unique Clicks Per Link" List the Actual Leads

    In each "Message Report", under "Clicks", it would be great if you could see individual lead activity rather than having to create segments in order to gleam this information.

    Maybe a link from "Unique Clicks Per Link" to a report showing the individual leads?

    That'd be swell.

    1 vote
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      received  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Sandbox: Ability to Turn Sending Off or Channel All Mail to a Specific Address (for Development)

      Sandbox accounts currently send all mail as if it were a normal account. And for all intents and purposes, it seems to work exactly like a free account.

      For a sandbox to truly be a sandbox, we need the ability to turn off ALL sending from the account and have messages appear somewhere for our development reviews.

      Alternatively (or in addition), it would be great if we could have messages be channeled to a specific email account (e.g., a developer's account for testing live in an actual email client) with the original variables intact for testing.

      Basically, sandbox accounts should…

      1 vote
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        under review  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
      • Sandbox Accounts: Automatically Approve Transactional Emails

        It would be nice if we didn't have to undergo the approval process for transactional emails in sandbox accounts. Automatic approval would save both you and us time.

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          received  ·  0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
        • Please take a look at the "Done" button for redundancy, or at least re-label it to "exit"

          The function of “done” in the message editing box is only to exit the box. However clicking on "done" does not save the edited content. In plain English,"done" implies that all editing tasks have been completed -- including saving changes. I suggest eliminating "done" entirely to avoid confusion and the chance that changes will be lost.

          The “done” button is redundant and useless and potentially harmful if a user mistakenly assumes (as I did) that “done” means the same as “saved”.

          1 vote
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            under review  ·  0 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
          • ReturnPath seed lists sent to ALL messages for A/B testing tool: alow proof lists to be sent based on a message, vs. a delivery

            We’ve recently been set-up with ReturnPath. We’re running into an issue while using Bronto’s A/B testing functionality – the tool is splitting all of our lists so that 50% of the emails on the ReturnPath seed list are getting on email creative, and the other 50% is getting the other email creative. However, ReturnPath then registers this information as the seed lists “missing” in the delivery, and impacts what they display as our inbox placement rate.

            ReturnPath tracks by delivery and accounts for their ~900 seed emails. We can schedule the 2 messages as different sends for sure, but this…

            1 vote
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              under review  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
            • Extend user permissions on apps

              Extend the user permissions on apps as well. Our standard marketing users are able to manage e.g. Data Loader jobs or Coupon Manager campaings which definitely should not be the case.
              Generally it would make sense to extend the user permissions on all other functions as well.

              2 votes
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                triaged  ·  0 comments  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow Workflow trigger on Radio Button change of any kind

                currently it seems the trigger requires me to specify the new value of the radio button for the trigger to be effective. In some cases it would be much easier for workflow creation and maintenance if the trigger simply checked for the field value was changed and then I can check all situations in a single workflow. I think it is true for all field values that often times I would like to have any change to a particular field trigger the workflow so you might go in that direction but it is especially frustrating for check boxes and radio…

                2 votes
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                  under review  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                • prevent access to revenue portlet to third parties

                  prevent access to revenue portlet to third parties such as developers etc. it may still be beneficial to show Revenue per Message

                  1 vote
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                    under review  ·  0 comments  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                  • Display opt-out numbers in addition to percentages on Delivery Comparison view

                    Currently, comparison view only displays percentages for contact loss, while individual message reporting displays both percentages and actual numbers. Since the percentages are generally very small (0.0%, 0.1%), they aren't very useful - but the numbers themselves are.

                    1 vote
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                      triaged  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Change time of Nightly Refresh of RSS Feed Parser

                      Allow a user to change the time of the Nightly Refresh of the RSS feed parser in TOOLBOX app

                      1 vote
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                        triaged  ·  2 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow the birthday field in the Pop Up Manager to have customizable contextual text

                        Allow the birthday field to have customizable contextual text instead of just the different date formats since the workarounds of adding text next to the field or in the background image are both very time consuming methods.

                        1 vote
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                          triaged  ·  0 comments  ·  Apps - Popup Manager  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability To Edit Order Data Within The "Edit Contact" Area Of A Specific Contact

                          This has been on our list for a while and have brought it up several times with various support reps and account managers over the years.

                          While from what I remember being told, it is currently possible to delete and/or revise, individual order data for a contact, using the full API, however being our ecommerce platform does not currently allow us this much functionality, we would just love the ability to be able to simple do it within the "Edit Contact" area for a specific contact.

                          Right now, when editing a contact, you are only presented with three sections:

                          1.…

                          1 vote
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                            gathering feedback  ·  0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
                          • Created By Message Permission

                            Created by - Message permission.
                            Extend message permissions to grant a user access only to the messages the user created (access for created by)

                            1 vote
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                              under review  ·  0 comments  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                            • Use in-app notification when a Support case is updated

                              Updates to the support cases are getting caught by our spam filter.

                              1) updates to a support case should appear with all the other notifications (like "email sent" and "contacts uploaded")

                              2) you should not need the support case email link to update the bug. when you are logged into you account you should be able to post responses, updates, and change the status.

                              1 vote
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                                triaged  ·  1 comment  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make all webform checkboxes look alike

                                I don't know why, but list checkboxes and field checkboxes look different in webforms. Support says they heard from the engineers and this is intentional. It shouldn't be! All the checkboxes should look alike.

                                1 vote
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                                  triaged  ·  1 comment  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow direct_update to update fields using automated URL segment like _bta_tid

                                  Instead of limiting direct_update to the cookie haveing the cookie present, allow it to have a parameter like email, contact API ID and/or use the _bta_tid URL segment. This would make it much easier to update fields for contacts based on browsing, clicking, carting, etc. and give us better control over the data.

                                  1 vote
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                                    triaged  ·  0 comments  ·  Contacts - Fields  ·  Flag idea as inappropriate…  ·  Admin →
                                  • have an option to preserve all my HTML in templates and WYSIWIG so my tracking codes don't get modified.

                                    When I write tracking codes in the HTML of my templates or insert HTML using the WYSIWIG, parts of my tracking code get deleted. I need an option that preserves my HTML.

                                    1 vote
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                                      under review  ·  2 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow Manual Sort/Custom Flagging to Subaccount Menu

                                      Our two brand names look similar in the account dropdown (i.e., they have similar initials and are about the same length). I'd like to have, e.g., a blue circle at the top whenever I'm in one and a red square at the top whenever I'm in another.

                                      It wouldn't have to take up much space; it could take up just the height of the account dropdown and be positioned just to the right of it. It should be on a white background, so in a white square to the right of the dropdown.

                                      Thoughts?

                                      1 vote
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                                        triaged  ·  4 comments  ·  Multi-Brand  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Additional Controls on Segment Logic

                                        Currently a segment is one group of information. This has worked fine until recently. I now have similar data being imported into custom fields that needs to be specifically grouped in a single segment. We are collecting Vehicle data and need a way to split vehicle 1 from 2 but still group the same vehicles for targeting wether they are vehicle 1 or 2.

                                        The rules allow contacts to be included into wrong segments under certain circumstances if I attempt to include more than one grouping of data. Normally this would be solved by creating another segment. In this case,…

                                        1 vote
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                                          triaged  ·  1 comment  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Import Options - Overwrite Empty Field - Check Box

                                          Within Netsuite when you import records there is a check box in their advanced options that says "Overwrite Empty Fields". This is vitally important for imports to have. Sometimes you want to erase what's there and leave a field blank. And more importantly, if you put through an import that has some fields filled in and others not filled it, you need to be able to have that ONE file update only the fields that possess information and skip or the empty fields in your import file INSTEAD of wiping the field in Bronto to be empty too.... Not realizing…

                                          1 vote
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                                            triaged  ·  0 comments  ·  Contacts - Imports, Exports  ·  Flag idea as inappropriate…  ·  Admin →
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