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  1. Feature check size of mail before sending

    Create feature to check before sending, what the size the mail is. Especially for Gmail to prevent that the email will be clipped in inbox.

    7 votes
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    received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  2. A "real time" calculator in the scheduling messages process for final delivery size

    When scheduling a message, and segmenting lists/segments we know very well how many emails will be sent (the number is calculated and appears on the left side). But when adding to that the excluded groups (which also have a total) I cannot get a final number of the group size; so I don't actually know how many emails I'm sending or what is the size of the delivery until the day after - until the message is done sending in essence. It would be great to have a real time calculator that tells you how many of the excluded contacts…

    7 votes
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    received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  3. Edit Date/Time of Outgoing Email Delivery

    It would save a lot of time if we could change the send date/time of a scheduled email delivery without having to cancel the whole thing and set up a whole new send.

    4 votes
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    received  ·  2 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  4. Specify that a test delivery has finished (vs. a real one) in the notifications

    So many times I've seen the notification that a delivery has finished and I panic, thinking that I accidentally sent a message before I finished it. No, it was just the test I sent that's finished. Whew!

    Can we get "TEST" added to the notification when it's a test delivery?

    4 votes
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    received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  5. Offer an e-mail variable for customer e-mail (NOT RECIPIENT EMAIL), for one of situations where it's needed (or allow a true BCC)

    Offer an e-mail variable for customer e-mail (NOT RECIPIENT EMAIL), for one of situations where it's needed (or allow a true BCC)

    3 votes
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  6. Tracking where a specific segment stands regarding Frequency Caps prior the send

    There is, currently, no easy way to track where a specific segment stands regarding the frequency caps prior sending the email. A dashboard to track where you stand by segments, or an indication of how many of your contacts will actually receive the email you are about to send would be very handy.

    We can see the total email sent to customers, but without being able to set up a time frame, it does not help to see where you stand on frequency cap, at a specific date.

    Currently to try to bypass this issue some users have to manually…

    2 votes
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  7. Remove the requirement that you specify a campaign when sending a test

    Right now you have to specify a campaign when sending a test, which seems like an extra step. It would be more efficient if you didn't have to select a campaign until you actually scheduled a real send.

    2 votes
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  8. The ability to edit a message schedule for delivery without having to cancel the entire send and redo it

    I've run into this a lot: you create a message and schedule it. Then you need to change a segment, or you make a tweak to the creative, or anything other than change the time/day. You have to cancel the message and create the send all over again.

    It would be GREAT if you could just edit the message/send and save it back into the que. Our previous ESP allowed that.. major time saver, especially when time is tight (which is just about always).

    2 votes
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  9. pause delivery instead of force cancel

    currently your only option when holding a delivery is to cancel and completely start over. We should have an option to pause or hold a delivery that has not started sending yet, then be able to unpause as needed or cancel if edits are needed. Sometimes my projects just get pushed out by an hour or so, and having to entirely reschedule is time consuming.

    2 votes
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add an exclude text box to exclude certain contacts from a list

    For email testing, add a text box to exclude certain recipients. Ex: Say you know someone on a test list is out of office. It would be nice to add that email to an exclude list so they won't receive it.

    2 votes
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    received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  11. Safeguard against duplicate sends of same message scheduled twice at exact same date and time.

    Given our global team of marketers and EDM schedulers, it would be great to have an additional safeguard in place, besides the one-a-day message cap, which would ensure contacts receive just one message, in accidental cases where the same message has scheduled twice by two different staff members for the exact same date and time.

    2 votes
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  12. Keep lists/segments selected after editing a message

    Every time I've scheduled a send and need to go back to correct something in the message body, I have to go back through the process of selecting all of my recipient lists/segments all over again. We have a lot of lists and segments and this is a time-consuming chore. It would be great, if after I go through the process of editing the message, it would remember all of the lists/segments that I had selected the previous time (in the same way that it DOES remember the sender name/email address/reply to email address). The same would be helpful for…

    2 votes
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug when remailing

    I found a bug when Remailing an Date based A/B test.

    We want to test what days are better for emailing Tue or Thu and then remail on Sunday. When setting up the remail date, I select 5 days and the interface shows me that the remail will go out on Sunday...which must be based off of the first send on Tuesday. After submitting, the remail is then set up for the following Tuesday, which is 5 days after the final send.

    Can you please fix this, it's confusing and incorrect.

    1 vote
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add the ability to chooose Total Revenue to determine the winner of an A/B test

    Add Total Revenue as a choice in determining the winner of an A/B test. This is the single most important criteria for a promotional ecommerce email and it's missing from the list.

    1 vote
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  15. Progress % of send with time and day optimization.

    Let us see for example 68% complete or 32% remaining once a campaign scheduled with time and/or day optimization.

    1 vote
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    received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  16. forward to a friend customized email

    We have an email that goes out to recent purchasers for 10% Off Your Next Purchase. We include a forward this discount to a friend button in the email. When the forwarded email is received, it is confusing to the recipient since the message was forwarded and not received through purchase.

    We would like the ability to set up a custom forward to a friend, where we can choose another email that might read "Your friend fowarded a 10% discount!"

    Is this possible?

    1 vote
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  17. Exclusion Options in Send Options

    A percentage exclusion option in the send options allowing for the ability to create control groups for incremental testing

    1 vote
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    received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  18. Assign Remails to Delivery Group at time of scheduling

    When scheduling an email and assigning it to a delivery group it only assigns the original email send, not any associated remails that were also scheduled at the same time. If you choose to also send a remail of the message can those deliveries also be automatically added to the selected delivery groups.

    1 vote
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add option to remail to recipients who didn't convert

    We like to resend our mailings to recipients who didn't convert from the first send. Currently we only have the option to send to non-openers or non-clickers. Sending to non-openers really impacts our open rates.

    It would be great to have an option in the drop down for non-converters or have the opportunity to upload a segment or list to send to.

    1 vote
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  20. show which segment a message is being sent to

    When a campaign is scheduled to go to a segment (or multiple segments) it would be awesome if on the message view screen you displayed which segments it is scheduled to go to. Currently it just stated\s "1 Segment". It would be more helpful to see which segment in order to verify that it's scheduled to go to the correct segment.

    1 vote
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    received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
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