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  1. 6 votes
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      triaged  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
    • offer SMS conversion data

      Please consider offering the same type of statistical data from email campaign (when relevant) for SMS campaigns. This would include conversions, conversion rates, order details, etc.

      3 votes
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        2 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →

        Thanks so much for the suggestion! I’m creating a ticket for this now and will be sure to keep this idea in the list as we revamp our SMS offerings. I do not have an estimate on when this may be available, but will keep the ticket updated with the current status.

      • Create a rich opt-out report for SMS.

        Would be very useful to have a rich opt-out report for SMS.

        3 votes
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          under review  ·  1 comment  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
        • To be able to send to SMS keywords messages like Facebook and Twitter posts

          Be able to send to SMS keywords in Regular Send area - and "autocreate messages" that are just like the Facebook and Twitter Post (subject line/URL)

          3 votes
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            gathering feedback  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
          • SMS usage alerts

            Send email alerts when the quantity of available SMS messages are in danger of reaching zero/

            2 votes
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              under review  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
            • Prevent SMS Test Messages from going out to database accidentally!

              When you select 'Test' in SMS schedule, the 2nd page currently has the functionality to select recipients on a keyword, list etc. This function should be removed in Test mode, to prevent accidental sending of SMS. We made this mistake when we sent a test SMS to over 100 000 people when the keyword was accidentally ticked

              1 vote
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                received  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow more than one text-to-join keyword per account without using SMS workaround.

                We would like to be allowed to have more than one text-to-join keyword to opt in to our email program. This way, we could track which placement of our "Join our email club" message was getting the most traction. (Our current workaround is to have users join via an SMS keyword but we've had to set up a super complicated workflow to make it happen. We will never use SMS for anything other than having people join our email club which is why much of the headache could be avoided if we were allowed more than one word.) The text-to-join…

                1 vote
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                  received  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    received  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
                  • We would like the ability to view and export people that have opted out of an SMS keyword.

                    It would be helpful to have an SMS Keyword Opt-Out list and to be able to export this list.
                    When viewing these contacts, there should be a status of opted-out against the keyword.

                    1 vote
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                      received  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
                    • SMS data import

                      We currently use the Connector App to import data from NetSuite into Bronto. This data includes several data fields including mobile phone number (custom field). At present we use Bronto only for email messages.

                      We now want to use Bronto for SMS as well.

                      We are informed that we will have to build a second data import (using the Data Loader) to bring in the mobile phone fields for Bronto to be able to perform SMS message sends.

                      Why can the existing custom field with the Mobile Phone be used to populate your Bronto system to cater for SMS send-outs?

                      1 vote
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                        under review  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
                      • SMS build and review poor in comparison to Emails

                        The SMS area does not allow me to check the history of a message/campaign post send like that of emails.

                        Post email send I can ascertain a lot of information, like targeted segments. I cannot do this for SMS...

                        can we not make the SMS feature, as rich as the email area?

                        Thanks

                        0 votes
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                          received  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
                        • Send a subscription confirmation when users opts-in via Text to Join

                          When a user subscribes via the text to join service. It would be nice if they received a confirmation text that they are now subscribed.

                          0 votes
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                            received  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
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