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  1. Updating email addresses through Import tool

    It should be a simple matter to have some functionality built into Bronto where you can update email addresses using a CSV file with just two columns: CurrentEmail and UpdateEmail

    My company went through a call campaign and found that many e-mail addresses in our system were wrong or needed updating. I am told by support that the only way to update those email addresses would involve using the API. Being that I am not a developer by any means, that's a bit of a stretch for me.

    Is there any reason that this simple functionality does not exist? Or…

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    0 comments  ·  Contacts - Imports, Exports  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately this is not currently possible due to how our system uses the email address as the unique contact identifier. While that may change in the future, it is a major undertaking and I do not have any timeframe to estimate. If we do change our position on this, I will of course update this submission with any new information.

    Thanks for your understanding,
    Jocelyn @ Bronto

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