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Tie multiple email addresses to a contact to account for all conversions

Currently, aside from the email performance report, Bronto only captures conversions that were made from the same email address that the original message was sent to. So, if a contact uses a different email address to place an order, the order is not reflected in a segment built to pull all conversions from a specific message. We remail promotional messages to all contacts who haven't converted (not just those who've clicked but haven't converted as the remail send feature allows for) and use segments to do so, but there are always contacts missing due to converting via a new email address.

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Danit shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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