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Add Additional Values to Contact Export Reports

Add Additional Values to Contact Export Reports:

* Last Delivery Date
* Last Open Date
* Last Click Date
* Last Unsubscribe Date
* Preferred Send Time
* Twitter Username

[NOTE: This is a merged ticket from several requests all looking for add'l export variables. JY/Bronto]

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Kate Sterner shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • AdminBronto (Product Management, Bronto Software) commented  ·   ·  Flag as inappropriate

    Good morning!

    This ticket has been completed - mostly.

    If you run an export report at Tables > Manage > Export OR > Special Reports, it will now automatically included:
    * Last Delivery Date
    * Last Open Date
    * Last Click Date
    * Twitter Username
    * Facebook Account

    Unfortunately due to how the data is stored, we were unable to add Last Unsubscribe Date or Preferred Send Time right now. We've moved those to a different ticket to both change how we can retrieve that data in bulk, and to then add them to these same reports. If you'd like to receive updates on these two final pieces, you can support the new ticket:

    http://ideas.bronto.com/forums/74207-ideas-bronto-com/suggestions/14776902-unsubscribe-date-preferred-send-time-added-to-co

    Thanks so much, and please contact our Support Department if you have any further questions
    - Jocelyn @ Bronto

  • Anonymous commented  ·   ·  Flag as inappropriate

    Add last unsubscribe date to the options for mass export instead of just the 10,000 row max table data export.

  • AdminBronto (Product Management, Bronto Software) commented  ·   ·  Flag as inappropriate

    Hello again Shalina,

    Upon investigation it seems that we do have this data but there is no way to export from the system. For each subscriber within your account we store "Last Delivery Date", "Last Open Date" and "Last Click Date", all of which contain both the date and timestamp of that action. But none of these variables are available to export at Home > Contacts > Manage. I've spoken with the Product Manager who handles this area of the platform and we've already created a ticket for his department. I do not yet have a timeframe on when this might be added, but will keep this ticket updated with any new information I receive.

    Thanks again Shalina, and keep the great ideas coming!
    - Jocelyn @ Bronto

  • Zach King commented  ·   ·  Flag as inappropriate

    You can export all other fields, including custom, but can't export twitter name from a contact list. Would be handy to be able to send subscribers/lists a tweet. Otherwise have to save the twitter handle to a custom field, and change all the webforms. Seems like it should be a default field like all the others, since data is being stored anyway.

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