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Display delivery stats for all segments a user belongs to - not just the first one they are on

I'm running response tests on a set of segments: have opened in 180 days, haven't opened in 180 days, have opened in 90 days, haven't opened in 90s days, etc.

If I send to all of them, Bronto de-dupes the send so each person only gets one email (which is great).

But it only records the delivery to the first segment the user matched. So, if you were on "opened in 90", you'd also be on "opened in 180", but the delivery stats for your email only get tied to one of those segments.

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    Ian Marquis shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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      • AdminBronto (Product Management, Bronto Software) commented  ·   ·  Flag as inappropriate

        Doing a bit of submission cleanup and reasonable sure this one can be closed out. If you are asking after something different, please do reach out!

        With the launch of our New Reports in fall of 2017, we addressed this with a dedicated Recipients Tab that shows how different lists or segments engaged with the same delivery. Our approach to the situation where a given contact could be in multiple lists/segments is now to count that contact’s open or click in *each* row (list/segment) of the recipient tab, to give you a proper sense of how that population (segment) reacted to a message. This is further explained here:
        https://helpdocs.bronto.com/bmp/reference/r_bmp_new_report_delivery_recipient_metrics.html

        All best,

        Eric @ Bronto

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