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  1. Ability to edit the Campaign type

    After you create a new campaign, there is no way to edit the campaign type. If you accidentally select the wrong type or forget to change it from the default entry, you are stuck with the type since you cannot edit that feild, or fully delete the campaign.

    7 votes
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      received  ·  0 comments  ·  Reporting - Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
    • download full contact history

      I would like the ability to do a full contact data download to a csv or excel file. Specifically I am looking for all of the emails a contact was sent and opened within the data retention period. Right now all I can do is view the email send/open history by month, but I can't download anything.

      7 votes
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        received  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
      • Coupon Rendering

        Dynamic coupons are, of course, highly trackable and desirable. However, when customers cannot copy and paste their coupon codes from an email to the site, this creates a friction point. In particular, a mobile user may not have the ability to quickly jot down a 12-digit code and then accurately type it into a coupon code field on a mobile device. This friction point is easily one that turns a mobile impulse buyer into a, "I'll do this later at home" shopper who may not return. I would submit that making coupon codes copy/paste-able would not only improve the customer…

        7 votes
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          received  ·  0 comments  ·  Apps - Coupon Manager  ·  Flag idea as inappropriate…  ·  Admin →
        • images to support cases

          Add the ability to share images and files on support cases. I feel like it would be a lot easier to communicate issues in the program by being able to share screen captures and other data in support cases.

          6 votes
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            received  ·  1 comment  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
          • Browse Recovery A/B Testing

            A/B Testing Browse Recovery Email Designs. I would like to be able to A/B test two Browse Recover email design by running them at the same time. 50% of traffic to one email and 50% to the other. That way we can test to see which design works best.

            6 votes
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              received  ·  1 comment  ·  Apps - Browse Recovery  ·  Flag idea as inappropriate…  ·  Admin →
            • Seed list that does not fall under exclusions

              Create a true seed list that will not exclude the people on the list if they fall into an exclusion on an email. This will help provide those who need to receive every version of an email within a company that goes out without creating another send. Otherwise when you do have multiple versions of a message and you set up exclusions, the seed list will only receive 1 of the versions not them all.

              6 votes
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                received  ·  1 comment  ·  Contacts - Lists  ·  Flag idea as inappropriate…  ·  Admin →
              • update social sharing links for more popular networks

                in the WYSIWYG editor, the social sharing/swyn button tool is so dated... It has MySpace and Digg as button link inserts... How about adding some other networks that are actually used? (instagram, pinterest, youtube, etc.)

                5 votes
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                  received  ·  1 comment  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                • Streamline Image Upload

                  Uploading an image could be more streamlined with a simple drag and drop in the email editor, rather than selecting the folder button, on the left-hand side of the message editor, and then being directed to the hosting selection where you can then upload and insert your image.

                  5 votes
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                    received  ·  1 comment  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
                  • A "real time" calculator in the scheduling messages process for final delivery size

                    When scheduling a message, and segmenting lists/segments we know very well how many emails will be sent (the number is calculated and appears on the left side). But when adding to that the excluded groups (which also have a total) I cannot get a final number of the group size; so I don't actually know how many emails I'm sending or what is the size of the delivery until the day after - until the message is done sending in essence. It would be great to have a real time calculator that tells you how many of the excluded contacts…

                    4 votes
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                      received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                    • Please add sort-ability to columns in Delivery Report and Message Report click pages

                      Please make more of the columns on the "click" pages of the Delivery Report and Message Report sort-able. In particular, the tables should be sort-able by Total Clicks, Unique Clicks, % of Total Clicks, and Conversions. I would also recommend making the tables sorted by Total Clicks by default.

                      4 votes
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                        received  ·  2 comments  ·  Reporting - New Reports  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow the use of more than one trigger node

                        Allow us to use more than one trigger node in a single workflow. I am currently trying to set up a workflow where half way through, an email is triggered based on a contact updating a field. Unfortunately I have to create a separate workflow for this which is not ideal, so allowing the use of more than one trigger can keep things together and saves having too many workflows.

                        4 votes
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                          received  ·  1 comment  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                        • Back-Populate a Workflow

                          A back-populate feature that allows you to queue contacts into the workflow retroactively. This would be useful after you create a flow with emails scheduled in the future that would've been queued had the flow existed earlier.

                          For example, when you create customer a re-engagement workflow, you probably don't want to wait 60 or 120 days for customers start receiving emails. Back-populating a flow will find customers who placed an order months ago and queue them for emails as soon as the next day.

                          Currently to do this - you have to create a segment and use as the triggering…

                          4 votes
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                            received  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow all members to reply to open support tickets

                            If a collegue of mine enters a support ticket, she is the only one that can reply to it. Please allow all of us access to reply to open support cases so we dont have to send our team members replies on my behalf to send back to you!

                            4 votes
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                              received  ·  0 comments  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
                            • Pop-Up Already a Subscriber

                              It would be nice to have a pop up come up for those that get the prompt and enter their info again to say "Thanks! You're Already a Subscriber" Be on the lookout for .... etc."

                              4 votes
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                                received  ·  0 comments  ·  Apps - Popup Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • emojis

                                Please add the emoji menu for quick and easy adding to messages.

                                4 votes
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                                  received  ·  1 comment  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
                                • More Font Sizes

                                  The font size options are limited, it doesn’t allow you to choose specific size pt. – e.g the options go from 18px to 24px to 36px to 48px and sometimes these sizes are either too big or too small and don’t work with the designs we want because there is no “in between option”. We have tried to manually enter a number, but does not allow you to. (We know coding is an option, but it would be awesome if they could have this for those who are unfamiliar with code).

                                  4 votes
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                                    received  ·  1 comment  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
                                  • API readonly access to Suppression List

                                    Hi there. I see that there were other requests for this that were declined:
                                    http://ideas.bronto.com/forums/74207-ideas-bronto-com/suggestions/1346429-extend-api-to-manage-suppression-inactive-lists

                                    Would someone might telling me why it was declined?

                                    Either way -- what I'd like to see is a way to get the contents of the suppression list via the API. I could web scrape it but that would be horrible. We have a number of scripts put together to synchronize Bronto lists with our local lists and we would like to pull down the suppression list members to make sure we don't even attempt to ever put them back on a list. Currently all…

                                    3 votes
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                                      received  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                                    • More customization with google analytics

                                      Add the ability to edit utm_campaign within a message/campaign/delivery group. This doesn't work in the Custom Analytics, since we send for events and want to track all emails sent during a specific event with the same utm_campaign. There is no benefit for us, tracking wise, to have a different campaign utm for each email.

                                      Or make "Delivery Group" an option in the dropdown or content tags.

                                      3 votes
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                                        received  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Forward to a Friend-Customize Note

                                        When a subscriber forwards an email to a friend, I would love the ability to include a link in that note for the friend to subscribe. That would hopefully encourage the friend to sign up for emails.

                                        3 votes
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                                          received  ·  0 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow UTM inclusion or exclusion from Pop-Up Manager

                                          It would be great if we could block or allow the firing of the pop-up based on a utm tracking parameter. Most if not all other pop-ups I have worked with allow this. For example I might want to have a pop-up fire specifically for PPC traffic, or have it not fire for anyone coming from a specific traffic source.

                                          3 votes
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                                            received  ·  0 comments  ·  Apps - Popup Manager  ·  Flag idea as inappropriate…  ·  Admin →
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