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  1. Mobile vs. Desktop open reporting

    This is a report that would be incredibly helpful for my team and Bronto users in general due to the time we're in. We have a very young demographic so we would like to tailor the emails to how they are being viewed. Without these reports we do not have the stats needed. We would like to see mobile vs desktop opens and even further if possible - what mobile device it is being viewed on/what operating system.

    113 votes
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      39 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →

      I am pleased to advise that device level reporting is now available with Bronto’s New Reports. To activate these new features for your account, navigate to Home > Settings > Bronto Labs. Read more here:

      http://blog.bronto.com/product/introducing-new-reports-fast-insights-intuitive-ui/

      If you have any questions or concerns, please reach out to our Support Department. Thanks for your patience and enjoy!

      Jocelyn @ Bronto

    • Show revenue on the "heat map"

      The email click overlay / heat map should include the ability to show revenue. What is the highest producing link in an email? etc.

      67 votes
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        8 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →

        I am pleased to advise that an improved click-map is now available with Bronto’s New Reports. To activate these new features for your account, navigate to Home > Settings > Bronto Labs. Read more here:

        http://blog.bronto.com/product/introducing-new-reports-fast-insights-intuitive-ui/

        If you have any questions or concerns, please reach out to our Support Department. Thanks for your patience and enjoy!

        Jocelyn @ Bronto

      • Append "test" to subject lines for test sends

        There are times (ok, LOTS of times) when we send more than one test in a campaign. It'd be swell if these were clearly identifiable in the inbox. Automagically adding [Test] (or something similar) at the beginning of test send subject lines would be helpful.

        61 votes
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          15 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →

          I am happy to report that this feature is now available. If you navigate to Home > Settings > General you will find a section for “Test Message Delivery Options”. There is now a new option available for “Prefix the subject of all test sends with ___”.

          This is EMPTY for all accounts by default, which mimics the previous behavior. If you elect to append the word “TEST” (or similar) here, it will auto-add to the beginning of all deliveries sent as Test type, for all users. It will not affect any other delivery types.

          Enjoy and thanks for your patience!

        • Date Ranges In Reports

          Optional start and end dates for all reports. Particularly important for ongoing triggered messages and potentially useful when viewing any data.

          56 votes
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            completed  ·  20 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Create dynamic field for promotion codes

            To be used within HTML code for emails, whether manually uploaded or within templates, a Special Tag like %%promo%% would be inserted. Upon composing this new message using this code the sender can enter in a Promotion code that would populate the special tag %%promo%%. Much like how a subject line is handled for each email, you can enter in a new promo code for each email you send out regardless of recipient.

            46 votes
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              completed  ·  14 comments  ·  Contacts - Fields  ·  Flag idea as inappropriate…  ·  Admin →
            • expand the support for conditionals to include API tags

              For instance, if I have a message field defined in code as follows:

              List<MessageFieldObject> fields = new ArrayList<MessageFieldObject>();

              // add message fields
              MessageFieldObject field = of.createMessageFieldObject();
              field.setType("html");
              field.setName("foo");
              field.setContent("hello");
              fields.add(field);

              in my message template, I would like to be able to use the field as such:

              {dynamic_code}
              {if $#foo neq ""}%%#foo%%{/if}
              {/dynamic_code}

              39 votes
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                5 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
              • Folder Organization for Lists and Segments

                While the search option is nice, it would be ideal to organize lists and segments by recipient type (customer vs test vs seed), date, mailing, etc. using a foldering system much like the system for storing images.

                We are quickly accumulating lists and segments and it would streamline the process to have specific folders to go to.

                30 votes
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                  12 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi everyone,

                  As of today we have expanded our Labels functionality to work with Lists. The same Labels you use with Segments can now be used in either location, and can even be color-coded to call attention to high-priority groups. Each List/Segment can be assigned several Labels, which gives more flexibility than a single folder. We’re continuing to develop Labels and you’l be seeing them in other locations soon.

                  Give it a try and please contact our Support Department if you run into any questions.

                  Thanks so much!
                  - Jocelyn @ Bronto

                • Segment Metrics - Growth, Loss, Revenue, Engagement, etc

                  View a dedicated report page for each Segment which includes Clicks, Opens, Conversions, Growth, and all other metrics which are standard on Message and Delivery reports.

                  [This is a merged ticket to incorporate all Segment Reporting requests to one ticket. - Bronto/JY]

                  29 votes
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                    15 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Have a segment for Not Opened in Past X

                    If I clean contacts, I can pull based on people who have not opened any of last XX emails. However, I have to constantly manage this. It would be nice if it were a segment that always updated.

                    This would save me from always creating lists and then having to remove the list and recreate it from "Clean Contacts".

                    23 votes
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                      completed  ·  7 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add ability to set default from and reply-to addresses

                      Either have them configured inside of Settings, or remember the last X addresses used and present them in a list for the user to choose from at send time, or override with something different.

                      20 votes
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                        7 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →

                        This is now complete!

                        To set your default sending information, please navigate to Home > Settings > General for your account or subaccount. Here you can set a From Name, From Address and Reply-To Address that will be used on your outbound messages. You can set all of these options, or only those you choose, and you can always modify the settings on individual deliveries. Existing messages should not be impacted.

                        If you have any questions, or experience any difficulties, please reach out to our Support Department. Thanks so much!
                        - Jocelyn @ Bronto

                      • Status Page For Service Disruptions and Release Notes

                        I would be extremely helpful for users to have a status page to see any service disruptions like API failures, outages, scheduled maintenance, etc. I know that you have @brontostatus that is used occasionally to share this info (fyi, it takes a long time to get the follow accepted) , but I'd love to see it in a format that I can subscribe to receive emails or SMS messages from. I've used StatusPage.io before. Check out their service offerings for the concept.

                        It would also be beneficial to have release notes of recent bug-fixes. We've run in to scenarios where…

                        18 votes
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                          5 comments  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
                        • Provide Bronto users with the ability to change url destinations for an email that is currently sending or already sent

                          We would like the ability to change the destination of URLs after an email has been sent or is in the process of sending.

                          There are times when destination URLs need to change either due to user error, or due to changing landing pages for sales. It would be great to have the ability to adjust the destination url for links in emails on the fly for emails that have ALREADY been sent.

                          11 votes
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                            4 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                          • 11 votes
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                              completed  ·  2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • List Specific Reporting

                              Idea:
                              The ability to pull list specific reports.

                              Features:
                              -Pull revenue report on a specific list.
                              -Need ability to see revenue for specific lists on a weekly and monthly basis.
                              -Ability to pull average revenue.

                              *This would be helpful for messages that are sent to multiple lists where revenue is combined.

                              10 votes
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                                9 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →

                                I am pleased to advise that improved list reporting is now available with Bronto’s New Reports. To activate these new features for your account, navigate to Home > Settings > Bronto Labs. Read more here:

                                http://blog.bronto.com/product/introducing-new-reports-fast-insights-intuitive-ui/

                                If you have any questions or concerns, please reach out to our Support Department. Thanks for your patience and enjoy!

                                Jocelyn @ Bronto

                              • Automatically Send Email From Subscription Confirmation Form

                                I would like the Subscription Confirmation Webform to have the ability to automatically send an email when someone clicks to it in addition to redirecting the user to a new page.

                                10 votes
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                                  2 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →

                                  Correction: the email will be sent upon viewing a Confirmation webform, not after submission of one.

                                  You can now send a chosen email message to a contact that views a Confirmation webform. Configuration of this feature can be found in the webform’s Form Settings dialog.

                                • Allow remailing to be enabled even when sending an A/B split

                                  Remailing is a powerful feature that is available for a standard send. However, it isn't available when you schedule an A/B split send.

                                  10 votes
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                                    3 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Drag and Drop Custom Template Creator

                                    Make life easier for the user. Give us the option of drag and drop template creation like other ESPs have. Having to create a template from scratch from an html code is not always the easiest for everyone and the templates given by Bronto are not always what the user is looking for. It also limits how much one can do unless they outsource or hire people who have html knowledge.

                                    9 votes
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                                      0 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →

                                      Our new Message Editor is in Bronto Labs now, and allows drag-and-drop creation for message, content blocks, headers/footers, templates and more. Read more at the below blog posts and activate at Home > Settings > Labs to give it a try.

                                      http://blogs.bronto.com/product/move-and-groove-with-the-new-and-improved-message-editor/

                                      http://blogs.bronto.com/product/get-more-personal-new-message-editor/

                                      http://blogs.bronto.com/product/build-smarter-emails-with-brontos-new-message-editor/

                                    • Add Additional Values to Contact Export Reports

                                      Add Additional Values to Contact Export Reports:

                                      * Last Delivery Date
                                      * Last Open Date
                                      * Last Click Date
                                      * Last Unsubscribe Date
                                      * Preferred Send Time
                                      * Twitter Username

                                      [NOTE: This is a merged ticket from several requests all looking for add'l export variables. JY/Bronto]

                                      9 votes
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                                        completed  ·  6 comments  ·  Contacts - Imports, Exports  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Build a Facebook-Bronto app for capturing subscriber information

                                        Currently, we must build a form and place it in an iframe on Facebook. Other ESPs have created very easy to use Facebook Apps that allow for the easy creation of forms to capture email and other fields then add them to a specific list. Having an app like this would reduce the need to involve Dev and the possibility for mistakes.

                                        9 votes
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                                          1 comment  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
                                        • webforms label

                                          In the webform, it would be a great idea to have the possibility to change the label of the field used. (to adapt the webform to different language without having to create new field for each language and only for this purpose)

                                          9 votes
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                                            completed  ·  5 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
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