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  1. Multiple Email Address Search

    It would be great if you could search multiple email addresses without having to go through the segmentation process. Sometimes I do not need a segment created just want a quick overview.

    5 votes
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    declined  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  2. Searching of Deleted Contacts

    If a contact is deleted, it is not really deleted, just hidden from any possible view. If one later tries to update a contact with the e-mail address of a deleted contact you get a 314 error. This is a classic "contact merge" scenario. It would be nice to be able to submit a "deleted" status when searching/updating contacts.

    5 votes
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    declined  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. Create a "Copy" Button for custom templates like you do other for other content such as footers

    It would be nice to make copies of custom templates so that the end user can copy a master template, then make small tweaks to the hard coded template without fear of destroying the original.

    5 votes
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    0 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add "Message" column into "Metrics by Delivery" reporting in Delivery Groups.

    It took months of pleading to get this column added to the old Campaign reports, as it's the only way to differentiate messages with the same subject line, and yet for some reason Bronto decided the column was unimportant in the new Fall release and removed it.

    5 votes
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    declined  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow the support ticket to open in a seperate window so you can still access problem area for info.

    When we are asked to provide information for the trouble ticket it would be nice to be able to go back into the area(s) of the app that have specific information needed for the ticket. Otherwise we are forced to leave the ticket, get the info and begin the process again.

    5 votes
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    declined  ·  4 comments  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create WordPress Plugin

    Create a WordPress Plugin to have signups' and contacts' info go directly to a Bronto list.

    4 votes
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    0 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow messages to be assigned to different template

    Currently, it is not possible to change the template assigned to a created message. That should not be the case.

    4 votes
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    1 comment  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →

    This is not currently possible with our existing template system. However, with our new Message Editor, you are able to use multiple template sections within one message, making it much easier to swap out items or individual pieces. Feel free to activate the Message Editor in Beta at Home > Settings > Bronto Labs, and give it a try!

  8. Ability to resend transactional message

    We need a way to resend a transactional message previously sent by Bronto.

    Customers call CS because either their inbox was full, or they erroneously deleted the order confirm message.

    I want to be able to
    - go into all contacts
    - find contact
    - click history
    - identify missing email
    - click the "resend" icon to resend this message

    Second, I'd like to be able to modify a recipient's email address (some people can't type msn.com or aol.com) and then trigger a resend

    Right now, I would have to get whoever/whatever triggered the message to trigger a new message…

    4 votes
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    2 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →

    While this is something we would love to implement, unfortunately it is not currently possible due to how we store the temporary API data. Hopefully this is something that can change in the future, but it is not something we can implement now.

  9. Add sharing capability to Support Cases.

    Add sharing capability to Support Cases. For example - forward this case by email, allow User to view, and/or allow User to make changes.

    4 votes
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    declined  ·  3 comments  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  10. Admin emailed in a workflow process

    In a workflow if a contact gets to a certain point an admin can be emailed to be informed that a contact completed a process

    4 votes
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    declined  ·  1 comment  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multiple email addresses for one contact

    I think it would be beneficial to give the ability to customers to enter in multiple email addresses (work, home, etc.) and have them get mailed to both. Currently you would have to create two profiles per one email. So if you have 2-3 emails there would be 2-3 profiles but technically would be the same person.

    4 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make it so the analytics connector can Dynamicly Populate "marketing" and "transactional"

    As a marketer constantly trying to segment our the different marketing mediums and sources it would be very helpful if there was a way to dynamically populate "marketing" or "transactional" based on the message. You already have other dynamic populations but nothing for differentiating a marketing message and transactional message.

    Bronto is very big in making a distinction of the two normally so I was surprised to find out this was not available in the analytic's connection. Please add this feature!

    4 votes
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    declined  ·  1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
  13. 4 votes
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately this is not currently possible as we do not calculate final recipient counts until the delivery begins preparation. This is when we take into consideration any exclusion groups, frequency caps, onboarding limits, A/B split testing, dynamic content and duplicated contacts.

  14. Aligning Facebook posts to resemble more closely as they appear within Facebook

    It would be great if the post with a link to Facebook resembled more closely what it does when posting within Facebook. The post from Bronto looks boring and appears to be less-clickable than does sharing a link from within Facebook.

    4 votes
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    declined  ·  1 comment  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add more options to QR code generator.

    Add send SMS, make a call, send email, send a tweet, post to FB, send calendar item options to the QR code generator.

    4 votes
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    declined  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remove "View Online" from the online version. It's a circular reference-makes no sense.

    There's no use to include the view online header on the online page. Please remove.

    4 votes
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    0 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
  17. Customize Facebook Like Button

    Would like to see the Facebook Like button customized. For example, if I am sending a newsletter, it would be nice if contacts could Like an article URL rather than the entire message.

    4 votes
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    declined  ·  0 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
  18. 4 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  19. 4 votes
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    1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add better support for preserving CSS link text colors for rich text areas in custom templates.

    When creating custom templates, if a link color is specified on the inline CSS, the WYSIWYG editor doesn't preserve the CSS after saving. It always defaults to the blue link color of most browsers. The only way to specify the link color is to add the CSS under "Style" in the advanced settings for the link, but this is something that not all our clients can do themselves. It would be great to have this feature!

    4 votes
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    declined  ·  1 comment  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
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