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  1. tracking customer data, not based on sends but on all customer activity

    Right now, when I view the reporting for a list or a segment, I can only see data based on the emails that group was sent. For example, 1 email was sent to Segment A last month. However, the members of Segment A could also be in Segment B or Segment C, which were each emailed 4 times last month. When I looked at Segment A, I only see the metrics for that 1 email. I want to know how these customers performed throughout the month, not just based on that 1 email.

    1 vote
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      planned  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Download Links report

      It would be beneficial to download the links report, to capture where within an email a subscriber clicked. Screenshots do not clearly capture the photo.

      2 votes
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        planned  ·  0 comments  ·  Reporting - New Reports  ·  Flag idea as inappropriate…  ·  Admin →
      • Heat Maps

        -Heat maps (ie. for clicks) should be available to view without scrolling.
        -Heat maps should be downloadable.

        5 votes
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          planned  ·  1 comment  ·  Reporting - New Reports  ·  Flag idea as inappropriate…  ·  Admin →
        • Add Gmail Feedback Loop

          Need to embed a new header called the Feedback-ID, consisting of parameters (called Identifiers) that uniquely identify individual campaigns. Any Identifiers with an unusual spam rate and that might cause deliverability issues will be reported in the Postmaster Tools FBL dashboard

          5 votes
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            planned  ·  1 comment  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
          • Data on Dynamic Content Variables

            Using dynamic content to personalize email content is a powerful tool as a marketer, however the trade-off is that you lose insight into how each of the individual dynamic elements performed. The alternative method of setting up individual nearly identical messages is very cumbersome to manage. However, this is the current method we chose to use so that we have the ability to go back and see the performance of each version.

            It would completely change our overall email marketing strategies if we were able to use dynamic content with the ability to view the performance of each version.

            3 votes
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              planned  ·  1 comment  ·  Messages - Dynamic Content, Personalization  ·  Flag idea as inappropriate…  ·  Admin →
            • Support for Kanji on "Contact info Settings"

              We have a division of our company in Japan. We would like to be able to enter the "Organization Name" in Kanji instead of western characters. However, Bronto doesn't currently allow this; it requires the first character to be "a letter or number"

              Other fields such as "City" also have this restriction. Would be nice for subscribers in Japan to see 東京都 instead of Tokyo.

              This seems like it should be an easy fix.

              2 votes
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                planned  ·  0 comments  ·  Other - UI/UX Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • customsource

                We use the source and customSource fields found in your API documentation to track the source of our customers who have been added to Bronto. Why can't I see these fields in our Contacts Table? Not sure what the point of providing this data to your system if we can't see it within your interface...

                For your reference, this is the API Document:
                http://dev.bronto.com/api/soap/functions/add/addcontacts/

                5 votes
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                  planned  ·  2 comments  ·  Contacts - Fields  ·  Flag idea as inappropriate…  ·  Admin →
                • New Message Editor Default Products in Previewer

                  This was touched on and declined a while back however this may have been before the default products update (Ref: http://ideas.bronto.com/forums/74207-ideas-bronto-com/suggestions/3154168-make-dynamic-code-work-in-inbox-previews)

                  If the email has default products set up then why can those not be pulled in and populated when running Previewer?

                  The dynamic tags, or the void created by them has a very adverse effect on the renderings in a variety of platforms and is seemingly unecessary. I understand if not all dynamic tags and content can be delivered, but for a product, where the code exists before it sends to Litmus, seems like an oversight.

                  The value…

                  3 votes
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                    planned  ·  3 comments  ·  Apps - Previewer  ·  Flag idea as inappropriate…  ·  Admin →
                  • Determine average time between sign-up and first purchase and times in between 1st,2nd and so on.

                    In a recent blog post by Tami Urban http://blog.bronto.com/commercemarketing/pursuing-first-purchase-converting-subscribers-buyers/ she talks about 'determine the average time between sign-up and first purchase' how ever this isn't possible as standard report in Bronto. I'd like to see that in order to tweak mails and understand purchase cycles. I'd also like to know the avg time between first and second and third and so on in order to determine loyality. Bronto shows as a report the first and last order but not in between yet individual contact to show their full order history.

                    15 votes
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                      planned  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Summaries for Messages, Dashboards

                      Summaries in the Messages and Dash - I'd like to be able to put in a custom date range - especially be able to put in a date range to compare against another date range (i.e. MTD vs LY-MTD). For now though, being able to select TODAY would be helpful. The standard 7, 14, 30, 60, and 90 is nice, but at our company we benchmark period over period, and period over same period ina previous year. There's no way to know if we're getting better or worse month over month, year over year, etc... And no way of seeing…

                      4 votes
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                        planned  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • Subject Line Testing - Dynamic Personalization and Testing Report Email

                        Dynamically populate a field value within a subject line test. There isn't a way to dynamically populate their name and perform a subject line test at the same time.

                        Also, when there is a winner determined, have the system automatically send an email to a specified email address indicating the details of the test. The email would show the name of the email, time and date the email deployed, the tested that was performed, metric used to determine the winner and the percentage that was used to determine the winner (15.7% open rate for SL 1 vs. 13.8% open rate…

                        3 votes
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                          planned  ·  1 comment  ·  Messages - Dynamic Content, Personalization  ·  Flag idea as inappropriate…  ·  Admin →
                        • Schedule Activation/Deactivation of Workflows

                          I think it would be great to be able to have a workflow turn on/off based on a date (similar to scheduling a tweet). Like if I have a perpetual workflow advertising an event on January 1st, I'd love for a workflow to automatically be able to turn off on January 2nd.

                          9 votes
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                            planned  ·  2 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                          • Segment Labels As Filters in Send Options

                            We've got a lot of segments - being able to isolate them using the same labels we've build in segments would save some time and frustration.

                            4 votes
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                              planned  ·  5 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                            • display orders table all records and improved search criteria

                              Currently, the only way to display data in the orders table is by searching for a specific order ID or orders for a specific contact. We would like to be able to display all orders in the table, and to search by additional criteria such as status, order date, created date, amount (range), shipping date.

                              6 votes
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                                planned  ·  3 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
                              • Realtime producttag usage and preview

                                Right now the producttags can only be filled in while sending a message. This gives a big risk, I can only check if the producttags are filled in properly by sending a test message. Though when I send the new message I have to refill all the producttags, if I make a mistake all our subscribers get the wrong product in their newsletter.

                                This is a big risk, it also doesn't make sense to not be able to preview the products before the email is sent.

                                In this feature using the producttags the products should already be picked within the…

                                6 votes
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                                  planned  ·  2 comments  ·  Contacts - Fields  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow More Than 6 Columns on Comparison Report

                                  Allow Users to Select Dates for reporting in comparison reports as it only allows 6 deliveries, and i need a week of reporting one may have to run multiple reports.

                                  Thanks!

                                  2 votes
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                                    planned  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Domain Performance

                                    Instead of having a the total number of opens(clicks) per domain in a block of time. It would be great to do that over time, meaning in a line graph vs bar graphs.

                                    Users/admins can select date ranges just like the current one does, bu then change the view to watch how one domain or many grow or lose users.

                                    3 votes
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                                      planned  ·  3 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add an email frequency check report

                                      I am looking to pull a report of the # of emails sent to contacts within a 24 window to check email frequency and see if we need to install frequency caps to prevent "contact fatigue".

                                      7 votes
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                                        2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Expand Find/Replace in New Message Editor to Include URLs

                                        I wish there was the capability to edit the entire HTML once you have dragged and dropped your boxes and have the email looking like you want it. Our team uses tracking codes that have to be switched out between each message and its so much easier when we can edit the HTML directly with a quick CTRL+H to update the new link codes instead of having to go box by box.

                                        9 votes
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                                          planned  ·  6 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Set a background image to a container or text element

                                          In the new editor,
                                          For a container or a text element, it will be very appreciated to have a way to add a background image (to choose from the content hosting)

                                          Thank you !

                                          7 votes
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                                            planned  ·  3 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
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