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  1. Add Gmail Feedback Loop

    Need to embed a new header called the Feedback-ID, consisting of parameters (called Identifiers) that uniquely identify individual campaigns. Any Identifiers with an unusual spam rate and that might cause deliverability issues will be reported in the Postmaster Tools FBL dashboard

    5 votes
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      planned  ·  1 comment  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
    • Data on Dynamic Content Variables

      Using dynamic content to personalize email content is a powerful tool as a marketer, however the trade-off is that you lose insight into how each of the individual dynamic elements performed. The alternative method of setting up individual nearly identical messages is very cumbersome to manage. However, this is the current method we chose to use so that we have the ability to go back and see the performance of each version.

      It would completely change our overall email marketing strategies if we were able to use dynamic content with the ability to view the performance of each version.

      3 votes
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        planned  ·  1 comment  ·  Messages - Dynamic Content, Personalization  ·  Flag idea as inappropriate…  ·  Admin →
      • Support for Kanji on "Contact info Settings"

        We have a division of our company in Japan. We would like to be able to enter the "Organization Name" in Kanji instead of western characters. However, Bronto doesn't currently allow this; it requires the first character to be "a letter or number"

        Other fields such as "City" also have this restriction. Would be nice for subscribers in Japan to see 東京都 instead of Tokyo.

        This seems like it should be an easy fix.

        2 votes
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          planned  ·  0 comments  ·  Other - UI/UX Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • customsource

          We use the source and customSource fields found in your API documentation to track the source of our customers who have been added to Bronto. Why can't I see these fields in our Contacts Table? Not sure what the point of providing this data to your system if we can't see it within your interface...

          For your reference, this is the API Document:
          http://dev.bronto.com/api/soap/functions/add/addcontacts/

          5 votes
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            planned  ·  2 comments  ·  Contacts - Fields  ·  Flag idea as inappropriate…  ·  Admin →
          • Determine average time between sign-up and first purchase and times in between 1st,2nd and so on.

            In a recent blog post by Tami Urban http://blog.bronto.com/commercemarketing/pursuing-first-purchase-converting-subscribers-buyers/ she talks about 'determine the average time between sign-up and first purchase' how ever this isn't possible as standard report in Bronto. I'd like to see that in order to tweak mails and understand purchase cycles. I'd also like to know the avg time between first and second and third and so on in order to determine loyality. Bronto shows as a report the first and last order but not in between yet individual contact to show their full order history.

            14 votes
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              planned  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Summaries for Messages, Dashboards

              Summaries in the Messages and Dash - I'd like to be able to put in a custom date range - especially be able to put in a date range to compare against another date range (i.e. MTD vs LY-MTD). For now though, being able to select TODAY would be helpful. The standard 7, 14, 30, 60, and 90 is nice, but at our company we benchmark period over period, and period over same period ina previous year. There's no way to know if we're getting better or worse month over month, year over year, etc... And no way of seeing…

              4 votes
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                planned  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Subject Line Testing - Dynamic Personalization and Testing Report Email

                Dynamically populate a field value within a subject line test. There isn't a way to dynamically populate their name and perform a subject line test at the same time.

                Also, when there is a winner determined, have the system automatically send an email to a specified email address indicating the details of the test. The email would show the name of the email, time and date the email deployed, the tested that was performed, metric used to determine the winner and the percentage that was used to determine the winner (15.7% open rate for SL 1 vs. 13.8% open rate…

                3 votes
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                  planned  ·  1 comment  ·  Messages - Dynamic Content, Personalization  ·  Flag idea as inappropriate…  ·  Admin →
                • Schedule Activation/Deactivation of Workflows

                  I think it would be great to be able to have a workflow turn on/off based on a date (similar to scheduling a tweet). Like if I have a perpetual workflow advertising an event on January 1st, I'd love for a workflow to automatically be able to turn off on January 2nd.

                  8 votes
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                    planned  ·  2 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                  • Segment Labels As Filters in Send Options

                    We've got a lot of segments - being able to isolate them using the same labels we've build in segments would save some time and frustration.

                    4 votes
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                      planned  ·  4 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                    • display orders table all records and improved search criteria

                      Currently, the only way to display data in the orders table is by searching for a specific order ID or orders for a specific contact. We would like to be able to display all orders in the table, and to search by additional criteria such as status, order date, created date, amount (range), shipping date.

                      6 votes
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                        planned  ·  2 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow More Than 6 Columns on Comparison Report

                        Allow Users to Select Dates for reporting in comparison reports as it only allows 6 deliveries, and i need a week of reporting one may have to run multiple reports.

                        Thanks!

                        2 votes
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                          planned  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Domain Performance

                          Instead of having a the total number of opens(clicks) per domain in a block of time. It would be great to do that over time, meaning in a line graph vs bar graphs.

                          Users/admins can select date ranges just like the current one does, bu then change the view to watch how one domain or many grow or lose users.

                          3 votes
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                            planned  ·  3 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add an email frequency check report

                            I am looking to pull a report of the # of emails sent to contacts within a 24 window to check email frequency and see if we need to install frequency caps to prevent "contact fatigue".

                            7 votes
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                              2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Expand Find/Replace in New Message Editor to Include URLs

                              I wish there was the capability to edit the entire HTML once you have dragged and dropped your boxes and have the email looking like you want it. Our team uses tracking codes that have to be switched out between each message and its so much easier when we can edit the HTML directly with a quick CTRL+H to update the new link codes instead of having to go box by box.

                              7 votes
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                                planned  ·  5 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
                              • Set a background image to a container or text element

                                In the new editor,
                                For a container or a text element, it will be very appreciated to have a way to add a background image (to choose from the content hosting)

                                Thank you !

                                7 votes
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                                  planned  ·  3 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
                                • Cart Abandonment Segments

                                  Cart abandonment should be able to be segmented so that specific SKU or specific products can trigger different workflows. Imagine an email for a specific hero product or an email aimed and designed for a specific gender based on cart selections. This would enable a more personal cart abandonment rather then a generic blast of just the basket.

                                  5 votes
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                                    0 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Detailed Contact Report - Include description when someone removes themselves from a list

                                    Currently when a Message Detailed Contact Report is downloaded, for the Action "Update" the "Description" column shows "list additions" but does not show when a contact removes themselves from a list.

                                    This data is currently stored on the contact level and would be helpful if it was viewable within Detailed Contact Reports for Messages, rather than having to look up each contact individually to view their history to determine what "Update" they performed.

                                    3 votes
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                                      planned  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add multi-factor authentication in light of Sendgrid hacks

                                      Sendgrid recently had some high-profile attacks on its customers:
                                      http://mobile.nytimes.com/blogs/bits/2015/04/09/sendgrid-email-breach-was-used-to-attack-coinbase-a-bitcoin-exchange/?_r=0&referrer=

                                      In one case, these were only thwarted by Multi-Factor Authentication, which is considered a fairly standard security best practice these days. The interesting thing about these attacks is they used the companies ESP to facilitate a spear-phishing attack on recipients.

                                      I'm concerned about the security of our email since all it takes is one targeted attack to do irreparable damage to our business.

                                      3 votes
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                                        planned  ·  1 comment  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
                                      • A way to view alerts after they have been dismissed

                                        It would be helpful if alerts were logged somewhere so I could see them after they have been dismissed. Occasionally I delete one by mistake or want to check one after the fact. Something like the activities tab would be helpful.

                                        2 votes
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                                          planned  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add %%!unsubscribe_url%% to list-unsubscribe header

                                          Gmail wants to see both a mailto address and URL in the list-unsubscribe header. Bronto should support adding %%!unsubscribe_url%% to the list-unsubscribe header in addition to the current mailto option.

                                          1 vote
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                                            planned  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
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