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  1. better segment reporting

    Include segment size reporting and other reporting similar to the reporting on a list.

    0 votes
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      under review  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Ability to add unique source keys to links in recommendations premium

      One of our biggest sticking points for not moving forward with using the premium recommendations is that we rely heavily on our own unique source keys for tracking and attributing our email conversion in our order system. If we could add our own unique source keys so we track sales outside of Bronto we would be on board to sign up in the future.

      1 vote
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        under review  ·  2 comments  ·  Apps - Recommendations  ·  Flag idea as inappropriate…  ·  Admin →
      • See heat maps on triggered messages

        Anything done through the workflow doesn't come through the deliveries.

        5 votes
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          under review  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Segment Reporting - Growth, Loss, etc

          I know you have said you completed this on Idea (http://ideas.bronto.com/forums/74207-ideas-bronto-com/suggestions/2197673-segment-metrics-growth-loss-revenue-engagemen), but it isn't complete.

          I have created a segment of "Non-Engaged Contacts" that haven't opened, clicked or purchased on 6 months. I am using that segment to remove contacts from our weekly emails and only sending to those contacts 2 or 3 times a year. Having reporting on the growth / loss of contacts on that list would be great. I am also not getting any reporting on them since I'm not specifically sending to that list. I am more or less excluding those contacts.

          Is there…

          3 votes
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            under review  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Automatically generated workflow-node-based segments

            Rather than having to either A) manually assign contacts to lists based on their path through a workflow, or B) create segments to accomplish the same thing:

            1. Each workflow node already keeps track of who passes through it (but we can only see the count currently)
            2. If Bronto exposed that contact segment as a "ghost" segment, we could target behavior at those contacts directly at a very granular level

            1 vote
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              0 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
            • Need a way to Test Cart Loops

              I'm creating a workflow for Review Solicitation that will be triggered 3 weeks after purchase. There is no easy way to test that it works properly and brings the cart information in correctly.

              Having a way to select an order to test on would be great. For example, send a test message with order content from Order# 12345678 to a specific email address.

              Thanks

              7 votes
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                under review  ·  3 comments  ·  Apps - Cart Recovery  ·  Flag idea as inappropriate…  ·  Admin →
              • "STOP" or "X" button when Bronto is loading, like on a web browser

                I both like and dislike that Bronto saves your last search criteria when you click on all deliveries or all messages.

                However, if you're looking to load ALL DELIVERIES, you have to sit there and wait, and wait, and wait, for Bronto to load your last searched results first. THEN you can delete the search field and load ALL DELIVERIES finally.

                I'd love to see a "stop" or an "x" button while results are loading, so you don't have to wait minutes for results you don't want to finish loading, before you can search for the results you really DO…

                3 votes
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                  under review  ·  0 comments  ·  Apps - Data Loader  ·  Flag idea as inappropriate…  ·  Admin →
                • Require Approval for a Scheduled Send

                  Currently, a message requires approval before sending, but the the scheduling itself does not require approval.

                  This means that once a message is approved, if a user then reschedules the email, and messes it up - like sending to the wrong list, or sending at the wrong time - then that goes through.

                  So it would be great to have an approval process for the sends themselves in order to have someone double-check whether everything is correct with the list selection, time, and sender information before it goes out.

                  Thanks

                  2 votes
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                    under review  ·  1 comment  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make Webform Reporting Available

                    The boss walks into the office and asks how many users have downloaded the latest ebook. Should be a quick answer right?

                    As of today there is no reporting available for webforms. We report monthly on the effectiveness of our lead capture forms and it is incredibly difficult to provide an accurate number quickly.
                    Webforms should have the same reporting as messages and workflows.

                    We should not have create a custom list (Auto add) for each form just to report submissions.

                    5 votes
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                      under review  ·  0 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
                    • Segment Export - Include Lists that Contacts are on

                      When exporting a segment, it currently does not export the lists that a particular contact is on. This information would be helpful, as we have to run a special report from the Manage Contacts screen and cross reference the data (time consuming).

                      4 votes
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                        under review  ·  1 comment  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Calculate open rate / # sent emails /# open emails / revenue for contacts for specified period

                        Currently one can only see and use conact metrics metrics (# sent, # open, revenue, open rate) for the 'lifetime' of contact (i.e. whatever period is in bronto). It would be very useful to be able to pull some or all of those metrics for the specified period (date range) or at least for "last X" month/day to be able to calculate more recent metrics and use them in segments or reports.

                        4 votes
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                          under review  ·  0 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                        • More throttling options for message deployment

                          I'd love to see hour increments in the throttling and some minute level increments for below one hour - 15 minutes and 30 minutes would give us some more flexibility with certain drops.

                          3 votes
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                            under review  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                          • URL Reporting across email deliveries

                            Provide a report that you can select a url and bronto would search all deliveries in a timeframe and provide results from each delivery found with the url alt tag used , plus the click and sales activity.

                            2 votes
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                              under review  ·  2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Can we have the option to segment based on when a customer was sent a certain delivery?

                              Currently we can only say was sent a delivery within last x days. If we're wanting to specify a certain delivery we can't do that if they've been sent several deliveries in the last x days.

                              3 votes
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                                under review  ·  3 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Trigger a workflow simply from a customer already being a member of a segment.

                                Currently to trigger a workflow it is triggered when someone becomes a member of a segment. Often I want to trigger a workflow (multi step promotion for example) and I have to do a merge into list to start it. Why can't we start it when someone is simply part of a segment?

                                4 votes
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                                  under review  ·  3 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                                • First delivery date or "status change" to onboarding date

                                  It would be helpful to have First Delivery Date and/or the date of status change to Onboarding from transactional as part of contact data (the information should already be in Bronto as part of contact history)

                                  Currently only last delivery date field is available.
                                  For example, we have contacts that get added as transactional but later become email subscribers (e.g. as a result of some campaign outside of bronto). We need to know when each contact becomes email subscriber but currently can';t determine this in Bronto (except manually lookign at each contact)

                                  4 votes
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                                    under review  ·  1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Shopify Connector - Bronto Master for Contact Syncing

                                    It would be amazing if there was a toggle to allow Bronto to be the master for contact status in the Shopify Connector app.

                                    The issue is that sites where contacts who subscribe outside of the checkout process but who do not again opt-in during checkout are being unsubscribed when you sync Bronto with the connector app.

                                    3 votes
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                                      under review  ·  2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                    • SMS data import

                                      We currently use the Connector App to import data from NetSuite into Bronto. This data includes several data fields including mobile phone number (custom field). At present we use Bronto only for email messages.

                                      We now want to use Bronto for SMS as well.

                                      We are informed that we will have to build a second data import (using the Data Loader) to bring in the mobile phone fields for Bronto to be able to perform SMS message sends.

                                      Why can the existing custom field with the Mobile Phone be used to populate your Bronto system to cater for SMS send-outs?

                                      1 vote
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                                        under review  ·  0 comments  ·  SMS / Text to Join  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Send SMS message automatically within a specific time frame

                                        When using SMS in automation, there should be rules that can restrict to send the SMS between times that are allowed. For example only send between 8am and 10pm to be able to comply regulations when sending marketing SMS messages during regular "awake" hours.

                                        1 vote
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                                          under review  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to turn off Bronto tracking for specific links in a message

                                          Bronto swaps in a bronto-specific URL and then redirects that to the correct URL (to our site home page for example). 99.9% of the time this works flawlessly and allows Bronto to track who clicked, etc.

                                          But sometimes this doesn't work, and the new URL breaks. For example, https://wwwapps.ups.com/tracking/tracking.cgi?tracknum=1ZY836770356134400
                                          turns into the broken link
                                          http://enews.chromeindustries.com/t/l?ssid=34091&subscriber_id=amwxayisepxehzepideldlsluiyjbfl&delivery_id=anaodpioqrwyjcutcidtsrsckbymbno&td=o6OY2mdBlPrOOoqD9Y6VTgejVwQhLnRSTwRh4SN3I-Gw05heJrcgh8u4gA9VjcEW72MKXhP7odz3T3VrcaUjFzfS-3ePgll0Aookb0TdANj7rFcNrgyfKoXJQE1ehA8NV3w6cLJwVa9AD9MxOjm1PPcEHACAOYoe25qwX9a7YwZgOc3nZwekImMoUfUXYbUu2Q9dcjVrjdZF3XFmcbU3Jt2kW4PzhI15AbcUZByRpbTYrZ1fXjAKu2SkiF0Ws0pLA1bRWZh8HodxM

                                          Would be great to get a screen that would allow you to see all the URLs in your message and uncheck any that you did not want Bronto to track.

                                          In this case, the outbound message would simply contain "https://wwwapps.ups.com/tracking/tracking.cgi?tracknum=1ZY836770356134400

                                          3 votes
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                                            under review  ·  0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
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