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  1. API Kickoff of Transactional Email for NetSuite Sales Order

    Bronto is now our source for transactional 'order received' messages for orders placed on our NetSuite SCA site. This accounts for 90% of the orders that we receive. The other 10% of orders are entered directly into the NetSuite ERP. On order save, it would be nice if we could call a REST or SOAP API that would take a NetSuite sales order ID and message ID as a parameter and then send the transactional order received message that is sent when an order is submitted via the website. Right now, customers that have their order entered directly into the…

    1 vote
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      gathering feedback  ·  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    • Debug Message Dynamic Code using existing Order / Contact Data

      Troubleshooting messages is difficult when the dynamic code fails to work correctly. We have had many major headaches where messages that are sent to the public have missing elements. The Order data is good but the resulting messages are unprofessional at best. There are no easy provisions to reproduce the issue via an on-screen debug or simple 'view existing order' or 'view existing contact' in a message functionality within the message editor. Scope of this should only be for development/support purposes for messages with Dynamic code.

      2 votes
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        gathering feedback  ·  0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
      • Push optimized emails to finish.

        There are times, especially near the end of the month, where I would like to optimize an email for time of day and day of week, but I would like the email to finish sending in say 5 days rather than the full 7, regardless of when the optimized date and time are for the remaining contacts that have yet to receive the email. It would be ideal if I could optimize an email for the week, but then have the ability to force send the remaining emails at a given time.

        1 vote
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          gathering feedback  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
        • Add a feature so that you can control the text color on a button after it has been clicked.

          Add a feature so that you can control the text color on a button after it has been clicked. Currently, some email clients turn the clicked link text purple, which isn't readable, say if your button is dark red. You can set the button color and the button text color, but once clicked it seems you have no control.

          2 votes
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          • images to support cases

            Add the ability to share images and files on support cases. I feel like it would be a lot easier to communicate issues in the program by being able to share screen captures and other data in support cases.

            6 votes
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              gathering feedback  ·  1 comment  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
            • Being able to do Price Drop emails

              Be able to do Price Drop triggered emails

              2 votes
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                gathering feedback  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
              • OrderID's on Bulk readDeliveries

                OrderID's needs to be available via the readDeliveries call. Apparently this is currently available ONLY on single recipient deliveries, but it also needs to be available for bulk deliveries. We used to just grab these somewhat manually out of the BMP, but apparently you are now limiting this data set to the most recent 100 orders. So if we go over 100 orders, we have no visibility on those orders via BMP or API.

                1 vote
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                  gathering feedback  ·  3 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                • Add "Never" to Last Open Date criteria

                  There is no clear way to query for the lack of an open. The segment tool really needs a criteria option for last open date is never to allow for isolating the never opened contacts on our list.

                  3 votes
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                    gathering feedback  ·  3 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Workflow Date Filter - Recurring

                    Give the recently added date filter the option to also recur on the specified date.

                    Similar to the functionality in the delay.

                    1 vote
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                      gathering feedback  ·  2 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                    • Trigger workflow based on event of specific link click

                      (I see the completed suggestion at the URL 5468230-triggered-emails-based-on-specific-links. This is different.)

                      The previous solution for a way to trigger a workflow based on an email click does not work well. (The solution was to make a segment of contacts who have clicked the link.) When someone clicks an email and is put onto a "has clicked this link" segment, that's permanent. It's not an event; it's a status.

                      We need to be able to watch for the *event* of clicking a specific link and trigger a workflow. This is something that could happen multiple times with links to join…

                      5 votes
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                        gathering feedback  ·  3 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                      • Ability to see which message an image is associated with in hosting.

                        Since hosting space is limited and we regularly have to remove images to make room for new ones, it would be very helpful to see what messages an image is assigned to in hosting. This would allow us to quickly identify if the image is attached to an active message (say in a workflow) or not and greatly reduce the risk of deleting a message that is being served to contacts.

                        2 votes
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                          gathering feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                        • the use of <code> tags in email template

                          We would like to be able to use html tags like <pre> and <code> to be able to send visible html markup to our contacts list.

                          use case : we would like to send an html badge code that our members can copy and paste to their websites.

                          currently the only way to do this is to use a third party to convert the html into it's ascii equivalent. It would be GREAT if we can just wrap the code in a specific tag like <code> to be able to display the html code markup within the html email, instead…

                          1 vote
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                            gathering feedback  ·  1 comment  ·  Messages - Templates  ·  Flag idea as inappropriate…  ·  Admin →
                          • workflow loops

                            Allow for time delayed looping in workflows so that if a contact does not meet the appropriate conditions for a given message/action that contact can be looped back through the evaluation criteria without existing the workflow.

                            6 votes
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                              gathering feedback  ·  3 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                            • Message Templates

                              It would be nice to have 'message templates' that we can save our templates and then add content to them. I know we can save our header and footers in the content tags. but it would be quicker and easier if we could select a template and start adding our content into specific message templates.

                              5 votes
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                                gathering feedback  ·  3 comments  ·  Messages - Templates  ·  Flag idea as inappropriate…  ·  Admin →
                              • Segments a Contact is in

                                On the contact record, there is a section showing what email lists the contact is on. It would be extremely valuable to see what segments the contact is on.

                                11 votes
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                                  gathering feedback  ·  4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow previewer to refresh

                                  Allow previewer to refresh!

                                  2 votes
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                                    gathering feedback  ·  1 comment  ·  Apps - Previewer  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Exporting Automation Workflow

                                    Ability to export automation workflows to PDF CSV, this would enable users to print off a whole workflow to large format, which would assist with planning.

                                    9 votes
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                                      gathering feedback  ·  4 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow Embedding of Schema Markup

                                      Allow use of the <script> tag, so we can utilize schema markup in emails. This would allow us to trigger Google confirmation cards as seen here:

                                      https://developers.google.com/schemas/now/cards

                                      Or Gmail Actions as seen here:

                                      https://developers.google.com/schemas/gmail/actions

                                      More details available here:

                                      https://developers.google.com/schemas/tutorials/embedding-schemas-in-emails

                                      3 votes
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                                      • Add ability to segment text fields containing " " (a space)

                                        Add the possibility to segment text fields that include " " (a space between two words). This is currently not possible (Error: Field must have a value), but would be truly helpful. For instance, we have many customers that put their full name into the first name field. This means we can't send personalized emails to them. "Hi John Smith Jr." doesn't work like "Hi John" does.

                                        4 votes
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                                          gathering feedback  ·  1 comment  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • when using a multi-column container, it would be great if I could change the background color of each column individually.

                                          When using a multi-column container, it would be great if I could change the background color of each column individually.

                                          2 votes
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                                            gathering feedback  ·  0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
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