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  1. Create custom fields for order data

    Currently, when we pass data through to Bronto from orders, we can only map to a preset list of fields. However, those fields aren't sufficient for the data we need to pass. We need to be able to create custom fields for orders just like we're able to do for contacts.

    In our specific use case, our website allows people to make reservations. Those reservations contain a lot of valuable marketing information like check-in date, number of guests, etc., but we are unable to utilize many of them because of this limitation.

    3 votes
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      received  ·  0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
    • Minify Recommendations Markup

      In order to use rec premium we're required to use the WYSIWYG. When using the Using the WYSIWYG we do not have control over the code.

      Large loops, or using multiple loops increases the amount of markup drastically. Our messages are being clipped because of this reason.

      If we're not able to access this markup, or use cart loops in html editing, please minify the markup on your back-end.

      5 votes
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        under review  ·  0 comments  ·  Apps - Recommendations  ·  Flag idea as inappropriate…  ·  Admin →
      • Content Tag Use Count in List

        In the Content Tag list, show the number of messages that reference the Content Tag. This will for easier maintenance of the tags and to allow you confidentially delete tags that you know are no longer used.

        1 vote
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          received  ·  0 comments  ·  Messages - Content Tags  ·  Flag idea as inappropriate…  ·  Admin →
        • Current messages are set to a max of 640px wide. Would like a wider template so more text can fit per line.

          Current message template is set to a max of 640px wide. We would like a wider template created so more text can fit per line. It currently is too narrow and doesn't take up a full screen.

          1 vote
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            received  ·  0 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
          • Tracking where a specific segment stands regarding Frequency Caps prior the send

            There is, currently, no easy way to track where a specific segment stands regarding the frequency caps prior sending the email. A dashboard to track where you stand by segments, or an indication of how many of your contacts will actually receive the email you are about to send would be very handy.

            We can see the total email sent to customers, but without being able to set up a time frame, it does not help to see where you stand on frequency cap, at a specific date.

            Currently to try to bypass this issue some users have to manually…

            1 vote
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              received  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
            • API Kickoff of Transactional Email for NetSuite Sales Order

              Bronto is now our source for transactional 'order received' messages for orders placed on our NetSuite SCA site. This accounts for 90% of the orders that we receive. The other 10% of orders are entered directly into the NetSuite ERP. On order save, it would be nice if we could call a REST or SOAP API that would take a NetSuite sales order ID and message ID as a parameter and then send the transactional order received message that is sent when an order is submitted via the website. Right now, customers that have their order entered directly into the…

              1 vote
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                gathering feedback  ·  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
              • Lower minimum delay options within workflows

                The lowest option is currently 15 minutes... It would be ideal to have a delay option as low as 5 minutes.

                2 votes
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                  received  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                • decimal places

                  When creating order confirmation emails, all the pricing tags cut off at 2 decimal places. For example: $%%#order_total%% will appear as $64 instead of $64.00. If there's no value after the decimal, it just gets extracted as a 2 digit number. It would be great if your team could enforce a 4 digit rule on numbers.

                  1 vote
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                    received  ·  0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                  • Compare two contact fields against each other in segments

                    I would like to build a segment based off of a comparison of two fields in the contact's profile. For example, if the date in Contact Field A is the same date or later than the date in Contact Field B, then add this user to the segment. Currently, I can only compare date fields to a calendar, rather than against other date fields.

                    2 votes
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                      received  ·  0 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add day broken out to a Comparison Report download

                      It would be great to see the comparison report with each day broken out. Right now only shows a consolidated data. I can see a the report with each day broken out when enter to a message and export all data time. Can you imagine to enter to an each message (which are a lot) and then export the data?

                      1 vote
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                        received  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • Coupon Codes sent through the API sent as plain text, not Image

                        Currently, it seems that when you send a coupon code back to the website through the API, they appear as an image, not a plain text code that can be copied and entered into the checkout. We would like to recommend that we change this functionality in the API.

                        1 vote
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                          received  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                        • Feature check size of mail before sending

                          Create feature to check before sending, what the size the mail is. Especially for Gmail to prevent that the email will be clipped in inbox.

                          3 votes
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                            received  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                          • Support minute granularity in open metric report

                            Delivery and message reports currently include a graph that displays opens by hour. This results in an open at 09:50 being grouped with opens at 0900, despite being closer to an open at 1000. I would like to see more granularity in this report, such as grouping into 15-minute increments.

                            1 vote
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                              received  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • gzipping.

                              This should go without saying but you should consider gzipping all outgoing js and css files that are being pushed to the clients/customers machines via your tracking and other app includes such as …s/b.min.js in js.bronto.com. By not gzipping at the load balancer or IIS/Apache level you are adding weight to what is already bloated web pages and are called out by Google in their lighthouse report amongst other synthetic testing tools.

                              1 vote
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                                under review  ·  0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                              • Custom contact field with field type for additional phone numbers

                                Please create custom contact field type for additional phone numbers. We need to have a specific phone number outside the typical work/home/mobile (for instance, we need a fax number).

                                1 vote
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                                  received  ·  0 comments  ·  Contacts - Fields  ·  Flag idea as inappropriate…  ·  Admin →
                                • Export all segment data into .xls or .csv

                                  I'd like to be able to export segment metrics for a single or series of emails. The current process of clicking in and out of each segment is ridiculously inefficient for software designed to save time. The data's all there, but it's all tucked away in different pockets so I have to manually find each piece of data and manually transcribe it to a master spreadsheet so we can analyze segments. Incredibly inefficient. Make it easier to gather data on segments...that's the whole reason we use your EMS.

                                  1 vote
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                                    received  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • the drag and drop editor controls do not move with the text. one must select text and scroll up to select bold for example.

                                    The editing controls at the top of the editor do not move with the text. so when editing long strings of text one must select the word, scroll up and select bold for example, scroll back down, select something else, scroll back up, select italic for example. If the edit section was set so that it stayed in place while scrolling through the text, it would make editing so much easier. it used to work that way and along the way it was 'unlocked' so to speak.

                                    1 vote
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                                      received  ·  0 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Campaign Reports - Unsubscribe

                                      The campaign reports don't currently show unsubscribe rates which would be a really helpful metric and it seems odd that isn't there.

                                      1 vote
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                                        received  ·  0 comments  ·  Reporting - Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
                                      • optimised time and date send in workflow

                                        Optimised time and date send in workflows

                                        1 vote
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                                          received  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Workflow Logical Conjunctions on Cart/Order Lines

                                          Using a Workflow to automate messaging around Cart items is missing logical conjunctions on cart lines. The gap prevents us from passing a test where a product code starts with a particular sequence AND there are at least 4 quantity for that product code on the same line item.

                                          We also face an issue where we are looking for a cart or order where a code starts with a particular sequence OR another sequence on the same line item.

                                          This functionality exists in the Message Dynamic Code but is missing from Automation (workflow).

                                          2 votes
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                                            received  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
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