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  1. Minify Recommendations Markup

    In order to use rec premium we're required to use the WYSIWYG. When using the Using the WYSIWYG we do not have control over the code.

    Large loops, or using multiple loops increases the amount of markup drastically. Our messages are being clipped because of this reason.

    If we're not able to access this markup, or use cart loops in html editing, please minify the markup on your back-end.

    5 votes
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      under review  ·  0 comments  ·  Apps - Recommendations  ·  Flag idea as inappropriate…  ·  Admin →
    • Report that shows what products are purchased

      To be able to filter out what URLs were included and the product that was purchased in a csv file that you can aggregate. So "in the last month here is all of the URLs that went out - and for each unique URL display the category or URL of product that contact ultimately purchased" instead of having to filter into each individual message.

      2 votes
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        under review  ·  0 comments  ·  Reporting - New Reports  ·  Flag idea as inappropriate…  ·  Admin →
      • Are you sure you want to send now?

        The number of times I have accidentally pressed "send email" rather than scheduling an important email which was supposed to be sent at a particular time is getting ridiculous.

        A pop up which asks you "are you sure you want to send this email now" would be very helpful as the awkward meetings with my CEO about how I've f***ed up again are getting bad.

        1 vote
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          under review  ·  0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
        • Fix the Stop Data Loader Job function

          Our hourly data loader process becomes stuck on occasion. It takes a day or more to get support to escalate to engineering to un-stick the process. This is frequent. We would like the existing Stop Running Import to un-stick the process. This would allow us to self-fix stuck jobs otherwise the backlog of import files is intolerable after lengthy outages..

          2 votes
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            under review  ·  1 comment  ·  Apps - Data Loader  ·  Flag idea as inappropriate…  ·  Admin →
          • gzipping.

            This should go without saying but you should consider gzipping all outgoing js and css files that are being pushed to the clients/customers machines via your tracking and other app includes such as …s/b.min.js in js.bronto.com. By not gzipping at the load balancer or IIS/Apache level you are adding weight to what is already bloated web pages and are called out by Google in their lighthouse report amongst other synthetic testing tools.

            1 vote
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              under review  ·  0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
            • Need a way to Test Cart Loops

              I'm creating a workflow for Review Solicitation that will be triggered 3 weeks after purchase. There is no easy way to test that it works properly and brings the cart information in correctly.

              Having a way to select an order to test on would be great. For example, send a test message with order content from Order# 12345678 to a specific email address.

              Thanks

              8 votes
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                under review  ·  3 comments  ·  Apps - Cart Recovery  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to add unique source keys to links in recommendations premium

                One of our biggest sticking points for not moving forward with using the premium recommendations is that we rely heavily on our own unique source keys for tracking and attributing our email conversion in our order system. If we could add our own unique source keys so we track sales outside of Bronto we would be on board to sign up in the future.

                1 vote
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                  under review  ·  2 comments  ·  Apps - Recommendations  ·  Flag idea as inappropriate…  ·  Admin →
                • Advance contact growth reporting options/dashboard

                  Add advance options and or dashboard to contact growth reporting such as new signups from optin sources, contact loss with past number of day and average percentage of list growth or loss!

                  1 vote
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                    under review  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • See heat maps on triggered messages

                    Anything done through the workflow doesn't come through the deliveries.

                    5 votes
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                      under review  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Segment Reporting - Growth, Loss, etc

                      I know you have said you completed this on Idea (http://ideas.bronto.com/forums/74207-ideas-bronto-com/suggestions/2197673-segment-metrics-growth-loss-revenue-engagemen), but it isn't complete.

                      I have created a segment of "Non-Engaged Contacts" that haven't opened, clicked or purchased on 6 months. I am using that segment to remove contacts from our weekly emails and only sending to those contacts 2 or 3 times a year. Having reporting on the growth / loss of contacts on that list would be great. I am also not getting any reporting on them since I'm not specifically sending to that list. I am more or less excluding those contacts.

                      Is there…

                      3 votes
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                        under review  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • "STOP" or "X" button when Bronto is loading, like on a web browser

                        I both like and dislike that Bronto saves your last search criteria when you click on all deliveries or all messages.

                        However, if you're looking to load ALL DELIVERIES, you have to sit there and wait, and wait, and wait, for Bronto to load your last searched results first. THEN you can delete the search field and load ALL DELIVERIES finally.

                        I'd love to see a "stop" or an "x" button while results are loading, so you don't have to wait minutes for results you don't want to finish loading, before you can search for the results you really DO…

                        3 votes
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                          under review  ·  0 comments  ·  Apps - Data Loader  ·  Flag idea as inappropriate…  ·  Admin →
                        • Automatically generated workflow-node-based segments

                          Rather than having to either A) manually assign contacts to lists based on their path through a workflow, or B) create segments to accomplish the same thing:

                          1. Each workflow node already keeps track of who passes through it (but we can only see the count currently)
                          2. If Bronto exposed that contact segment as a "ghost" segment, we could target behavior at those contacts directly at a very granular level

                          1 vote
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                            0 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Segment Export - Include Lists that Contacts are on

                            When exporting a segment, it currently does not export the lists that a particular contact is on. This information would be helpful, as we have to run a special report from the Manage Contacts screen and cross reference the data (time consuming).

                            4 votes
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                              under review  ·  1 comment  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Make Webform Reporting Available

                              The boss walks into the office and asks how many users have downloaded the latest ebook. Should be a quick answer right?

                              As of today there is no reporting available for webforms. We report monthly on the effectiveness of our lead capture forms and it is incredibly difficult to provide an accurate number quickly.
                              Webforms should have the same reporting as messages and workflows.

                              We should not have create a custom list (Auto add) for each form just to report submissions.

                              5 votes
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                                under review  ·  0 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
                              • unsubscribe

                                Many companies are now starting to offer a blended "Unsubscribe" page which offers a combination of "Manage Preferences" and "Unsubscribe" as a single landing page experience. The benefit as a marketer is that when people click "Unsubscribe" link I want to be able to allow them to first choose their frequency before clicking on the "unsubscribe" option.

                                Screenshot attached of how West Elm does this.. it's very nicely done.

                                28 votes
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                                  under review  ·  1 comment  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
                                • Trigger a workflow simply from a customer already being a member of a segment.

                                  Currently to trigger a workflow it is triggered when someone becomes a member of a segment. Often I want to trigger a workflow (multi step promotion for example) and I have to do a merge into list to start it. Why can't we start it when someone is simply part of a segment?

                                  4 votes
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                                    under review  ·  3 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Require Approval for a Scheduled Send

                                    Currently, a message requires approval before sending, but the the scheduling itself does not require approval.

                                    This means that once a message is approved, if a user then reschedules the email, and messes it up - like sending to the wrong list, or sending at the wrong time - then that goes through.

                                    So it would be great to have an approval process for the sends themselves in order to have someone double-check whether everything is correct with the list selection, time, and sender information before it goes out.

                                    Thanks

                                    2 votes
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                                      under review  ·  1 comment  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Can we have the option to segment based on when a customer was sent a certain delivery?

                                      Currently we can only say was sent a delivery within last x days. If we're wanting to specify a certain delivery we can't do that if they've been sent several deliveries in the last x days.

                                      3 votes
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                                        under review  ·  3 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Calculate open rate / # sent emails /# open emails / revenue for contacts for specified period

                                        Currently one can only see and use conact metrics metrics (# sent, # open, revenue, open rate) for the 'lifetime' of contact (i.e. whatever period is in bronto). It would be very useful to be able to pull some or all of those metrics for the specified period (date range) or at least for "last X" month/day to be able to calculate more recent metrics and use them in segments or reports.

                                        4 votes
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                                          under review  ·  0 comments  ·  Contacts - Segments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • More throttling options for message deployment

                                          I'd love to see hour increments in the throttling and some minute level increments for below one hour - 15 minutes and 30 minutes would give us some more flexibility with certain drops.

                                          3 votes
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                                            under review  ·  1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
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