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  1. In Workflows add a filter for "If contact replies to email..."

    There needs to be a way to have the workflow check to see if a contact has replied to an email within an automated workflow or not.

    This is a very common functionality in more email sequence programs such as Drip, Outreach, Drift, Hubspot, etc.

    I see this being an additional option in the email activity filter that can be used if reply-tracking is turned on during the send email action.

    The reply-tracking functionality is already there. I realize there needs to be some additional features to make sure to build in time to reply, like maybe it is its…

    3 votes
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow access to workflow progression by contact debug screen

    Apparently Bronto support has access to a tool that shows the progression of a single contact through a workflow. The attached is a sample that support sent me in a support case.

    Please make this available to all users. It would be very helpful in debugging workflows.

    2 votes
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Order Date to filters in workflow nodes

    Please add Order Date to the Cart/Order Field Comparison node in workflows. We recently migrated our website from one platform to another and the all the contacts/orders from the old platform came in with an Order Created Date of the day of the migration, not the original order date. So, guests who made a purchase in 2014 received a Thank You for Your Purchase email on July 10, 2019.

    1 vote
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Order Date to filters in workflow nodes

    Please add Order Date to the Cart/Order Field Comparison node in workflows. We recently migrated our website from one platform to another and the all the contacts/orders from the old platform came in with an Order Created Date of the day of the migration, not the original order date. So, guests who made a purchase in 2014 received a Thank You for Your Purchase email on July 10, 2019.

    1 vote
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Value Look-up Node

    Workflow filter to assign a value from a field look-up, so you can pass the value to a change node.

    1 vote
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Node - Timeframe

    We need to be able to restrict recurring emails to send only on weekdays, during specific timeframe (with times local to customers), and restrict other days like holidays. Currently we have to build all of this on our end, so it really limits the effectiveness of Bronto for us.

    1 vote
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  7. Workflow - Allow Changes on Active Workflows that will apply to all unprocessed Contacts

    Allow Changes on Active Workflows that will apply to all unprocessed Contacts.

    For instance, I changed the "delay" time to later in the day on a workflow I was working on. However, all contacts "active" on that node still processed. Yikes.

    1 vote
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  8. New trigger "Order is Delivered"

    Just like how the "Order is Shipped" node is triggered, have one that exists for "Order is Delivered". Many systems are now able to determine if an order has been delivered via integrations with postal/courier services. This allows for more accurate post-purchase marketing by accommodating for delivery delays and failures.

    1 vote
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow Special Tags in Workflow Change Contact Field

    I'd like to update a contact field with the current timestamp instead of fixed text. Used %%!utctimestamp%% for "Value" but didn't work. :(

    1 vote
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to create your own workflow templates

    We would like the ability to create our own workflow templates and save them in the Workflow Templates screen.

    1 vote
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    1 comment  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Trigger workflow based on product feed changes

    This would enable emails to be sent at the exact moment when new products has arrived in the e-com.

    "Trigger workflow when X new products from BRAND is imported from feed".

    Example, if a customer have signed up specifically for news from a certain brand, we could than leverage this to send an email when new products actually have arrived. Instead of keeping an eye manually when new products are added from specific brands. Talk about pro-active commerce!

    3 votes
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    received  ·  1 comment  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  12. SQL in workflow nodes for manual control of the data

    Workflow nodes are limited. For example, today I need to (conditionally) copy the value from one contact field to another, but the nodes can't do it.

    If a special workflow node allowed entry of free-text SQL, users could write whatever triggers, filters, or updates they need.

    1 vote
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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  13. Lower minimum delay options within workflows

    The lowest option is currently 15 minutes... It would be ideal to have a delay option as low as 5 minutes.

    3 votes
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    received  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix workflows and Nodes so they don't show 'Active' contacts when there aren't any

    It seems that either contacts are getting stuck in workflows/nodes or ther is a problem keeping count of who is in a workflow. Workflows and nodes withing workflows often show a number of contacts being active when there is no possible way there can be (should be) anyone in in the workflow/node. If I click the 'active' on the node it doesn't show any contacts but even then the number doesn't reset or go to zero.

    2 votes
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    1 comment  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  15. Looping in workflows

    It would be really good if we could loop in workflows, we have come across multiple instances where we want a customer to repeat a section of a workflow multiple times if they hit a certain criteria but can't because we are unable to loop.

    As an example, in one of our workflows, if a customer has received an email today we would want to delay that send until the next day, when the next day comes we would want to check if they have had an email today again and if not delay the send again. However, we can't…

    3 votes
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    received  ·  1 comment  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Being able to do Price Drop emails

    Be able to do Price Drop triggered emails

    3 votes
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    gathering feedback  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  17. Back-Populate a Workflow

    A back-populate feature that allows you to queue contacts into the workflow retroactively. This would be useful after you create a flow with emails scheduled in the future that would've been queued had the flow existed earlier.

    For example, when you create customer a re-engagement workflow, you probably don't want to wait 60 or 120 days for customers start receiving emails. Back-populating a flow will find customers who placed an order months ago and queue them for emails as soon as the next day.

    Currently to do this - you have to create a segment and use as the triggering…

    6 votes
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    received  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  18. throttling option to Start Over when retriggered

    if a contact meets the 'trigger' requirements and is already in the workflow it would be nice if the contact could restart the workflow. Any other instances of the contact in the workflow would be ended/removed. This would be espcially helpful in abandoned cart workflows but any workflow that involves a timed sequence of events might also benefit.

    2 votes
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    received  ·  0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  19. workflow loops

    Allow for time delayed looping in workflows so that if a contact does not meet the appropriate conditions for a given message/action that contact can be looped back through the evaluation criteria without existing the workflow.

    8 votes
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    gathering feedback  ·  4 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
  20. Trigger workflow based on event of specific link click

    (I see the completed suggestion at the URL 5468230-triggered-emails-based-on-specific-links. This is different.)

    The previous solution for a way to trigger a workflow based on an email click does not work well. (The solution was to make a segment of contacts who have clicked the link.) When someone clicks an email and is put onto a "has clicked this link" segment, that's permanent. It's not an event; it's a status.

    We need to be able to watch for the *event* of clicking a specific link and trigger a workflow. This is something that could happen multiple times with links to join…

    7 votes
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    gathering feedback  ·  3 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
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