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  1. Page/URL Abandonment Trigger

    Hi there! Sounds like we can only trigger based on a specific product being abandoned, but we need the ability to fire a trigger based on a page/URL abandoned. This is available through other tools, but I would prefer all our triggers lived in Bronto for a seamless experience. Thanks!

    6 votes
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      0 comments  ·  Apps - Browse Recovery  ·  Flag idea as inappropriate…  ·  Admin →
    • Attachments in emails

      We would love to be able to add attachments to emails (for example PDF). We would use this for transactional emails, for example invoices or a PDF with terms and conditions.

      For personal documents, such as invoices, we'd rather send the invoice as an attachment than linking to it for security reasons.

      At the moment we do not send a part of our transactional emails through Bronto, as we cannot add attachments.

      5 votes
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        0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
      • Email Capture Point Exclusion

        The scraper powered by Browse Recovery and the New Order Service have a substantial flaw in that they intercept our marketing sign up inputs and add contacts as transactional.

        The general idea of these scrapers is to be all encompassing so as to not miss an email being entered in various inputs on our site. We've setup a bunch of capture points based on various tag attributes(id, name, input type). We catch ourselves between two options:

        A. Find and determine every single unique capture point and assign it a unique id on our site. This kind of defeats the purpose…

        5 votes
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          2 comments  ·  Apps - Browse Recovery  ·  Flag idea as inappropriate…  ·  Admin →
        • Back in stock and/or Low stock trigger tied to Browse data

          Utilize browse data to trigger back in stock and/or low stock triggers. This is ideal for a sense of urgency when replenishment isn't an issue for non-consumable products. Thanks!

          2 votes
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            0 comments  ·  Apps - Browse Recovery  ·  Flag idea as inappropriate…  ·  Admin →
          • make a container within a container

            As i'm creating email template using the message editor i find it really difficult that i can't add a container within a container. i.e.. if i wanted to have my main block in 1 column container to have a paragraph then within that have a 2 column content so when i reposition it and drag it it is in 1 container and not separately if i want to create blocks of contents. this would really good for long contents and just ease of access.

            2 votes
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              1 comment  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
            • Increase hosting limit

              I've used 8+ ESPs and have never run into such a small hosting limit (100mb). Is there a way to increase? 100mb ran out for us in barely a month.

              2 votes
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                1 comment  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow Subscriber Profiles to Be Merged

                Updating a subscriber's email address isn't a problem and very easy to do... as long as their new email address hasn't already begun to get tracked by Bronto.

                In my opinion it would be a far better option to allow subscriber profiles to be merged together when it's been identified that the customer behind the two email addresses is indeed the same customer.

                Why wouldn't you want to be able to effectively merge these two collections of shopper and customer data into the same profile since they are indeed the same person?

                As it is now, the "history" of the…

                2 votes
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                  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                • drop content tags in the email

                  currently when in message editor i can drag and drop blocks in the content tag section to create a content tag but if i want to insert a content tag in the email it always goes on top and it's most difficult when i have a lot of containers in my content tag and if i want it to position somewhere down at the bottom of my email i have to drag each individual container from the content tag, it separates it so looses the point of my multiple-container content blocks.

                  So please can i suggest an ability to drop…

                  2 votes
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                    0 comments  ·  Messages - Content Tags  ·  Flag idea as inappropriate…  ·  Admin →
                  • Product Category & Page Abandonment Trigger

                    Hi there! Sounds like we can only trigger based on a specific product being abandoned, but we need the ability to fire a trigger based on a page or product category abandoned. This is available through other tools, but I would prefer all our triggers lived in Bronto for a seamless experience. Thanks!

                    1 vote
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                      0 comments  ·  Apps - Browse Recovery  ·  Flag idea as inappropriate…  ·  Admin →
                    • Provide in-product notifications for all forms of allocation usage, not just email (send volume).

                      As of now, the only proactive alert provided in-product is when email volume is reaching its limit.

                      Would be ideal if all allocation usage categories triggered a notification when close to its limit.

                      3 votes
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                        0 comments  ·  Other - UI/UX Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Heat Map Metrics for Mobile Versions of Messages

                        Be able to see heat map metrics for the mobile email versions of messages. Email content is usually a bit different for mobile versions of emails.

                        1 vote
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Having contact growth and contact loss/unsubscribers in one report that we can see on our dashboards to easily track contact growth

                          Having contact growth and contact loss/unsubscribers all in one report that we can see on our dashboards to easily track contact growth

                          3 votes
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make a report for dynamic subject lines

                            I would like to be able to see who gets what subject line when I send a dynamic subject line. I would also like to see which performs better. It's odd that this doesn't exist already.

                            1 vote
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                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Bulk Export Consent Reports

                              I would really like to be able to bulk export consent reports from a specific list. I see you can do it for individual contacts, so I find it odd that I can't export a list. Please make this available!! It's frustrating that this information is available, but I can't quickly export it.

                              1 vote
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                                0 comments  ·  Contacts - Imports, Exports  ·  Flag idea as inappropriate…  ·  Admin →
                              • making coupon manager present coupons as live text and not images so customers can copy and paste

                                Extremely Important Update Needed

                                Our customers have been complaining since we began using coupon manager that they cannot copy and paste the code. There has to be a way that you can make the coupons live text or at least give us the option to choose which way to have them display.

                                2 votes
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                                  0 comments  ·  Apps - Coupon Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                • Ability to create your own workflow templates

                                  We would like the ability to create our own workflow templates and save them in the Workflow Templates screen.

                                  1 vote
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                                    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Please return the live chat's pop-out feature.

                                    The support live chat used to have a pop-out button in the header bar. That disappeared a while ago and now the little box is stuck attached to the Bronto app (and it's stuck at its small size, too). Please return the pop-out button.

                                    2 votes
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                                      1 comment  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Filter Order Data by Product SKU

                                      At the moment you are unable to identify bulk orders by searching a specific SKU. So if i want to export the total orders for Product SKU 12345 within the last 3 months its impossible.
                                      Add an additional search function within the Commerce > Orders tab which lets you search via product SKU

                                      1 vote
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                                        0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Set custom <style> tag for Email Message Editor

                                        I would like to set my own <style> tag for Email Message Editor.

                                        I want content managers be able to hit "+ create new message" and for my custom style tag to go in the <head> with out the content manger pasting it into the settings Palette.

                                        (Though I appreciate that option existing though, thank you)

                                        The reason why: I would like to utilize the drag and drop feature as much as possible with the custom content tags too. A content manager going to make emails really should have to touch code. Copy and pasting the correct code will lead…

                                        1 vote
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                                          0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                                        • undo

                                          Please add an undo save/rollback to the message editor. (I'm using the HTML editor.)

                                          For reference, here's a screenshot of Shopify's file editor with the "Older Versions" link clicked and the dropdown opened. It offers every save going back as far as I cared to look.

                                          This would be extremely useful in those cases when I have two messages open and I'm referring to one while pasting (from my text editor) into the other. Once or twice I've saved a change in the wrong message and had an "oh, ****!" moment.

                                          Thank you!

                                          1 vote
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                                            0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
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