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  1. Email Capture Point Exclusion

    The scraper powered by Browse Recovery and the New Order Service have a substantial flaw in that they intercept our marketing sign up inputs and add contacts as transactional.

    The general idea of these scrapers is to be all encompassing so as to not miss an email being entered in various inputs on our site. We've setup a bunch of capture points based on various tag attributes(id, name, input type). We catch ourselves between two options:

    A. Find and determine every single unique capture point and assign it a unique id on our site. This kind of defeats the purpose…

    5 votes
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      0 comments  ·  Apps - Browse Recovery  ·  Flag idea as inappropriate…  ·  Admin →
    • Provide in-product notifications for all forms of allocation usage, not just email (send volume).

      As of now, the only proactive alert provided in-product is when email volume is reaching its limit.

      Would be ideal if all allocation usage categories triggered a notification when close to its limit.

      3 votes
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        0 comments  ·  Other - UI/UX Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Having contact growth and contact loss/unsubscribers in one report that we can see on our dashboards to easily track contact growth

        Having contact growth and contact loss/unsubscribers all in one report that we can see on our dashboards to easily track contact growth

        3 votes
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          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Test delivery reporting - show user who sent the message and list info

          We have 80+ Bronto users to manage and we'd like to know the exact users who sent test messages, and which proofing list the test message was sent to without having to export a delivery report.

          1 vote
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            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Accessibility Improvement - Bronto Pop-Up

            It would be helpful to allow for a tab index on the submit button and close links for the Bronto Pop-Up app. The current configuration only allows for tabbing on input fields. Adding this feature would improve accessibility for the pop-up.

            1 vote
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              0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
            • Log a contact's list removal when they unsubscribe via the complaint process

              On a contact history, there is no record of list removal if they unsubscribe via the complaint process. We lose all record of the lists they were previously a member of for tracking/troubleshooting purposes.

              1 vote
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                0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow Special Tags in Webforms

                %%@[TEMPLATE] Content - Recommendations Loop%%

                Along with other special tags should be allowed in Webforms.

                1 vote
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                  0 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
                • Search by API

                  Simple one: We would like to be able to search by API. Sometimes we have api's configured on our website and we need to find the originating list by searching it's API.

                  1 vote
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                    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                  • Gmail Promotions Tab/Card support

                    Support for https image hosting. No-code required field entry (i.e. discount desc, discount code, start/end dates w/timezone etc.) that builds out and inserts the <script> code.

                    1 vote
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                      0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                    • SQL in workflow nodes for manual control of the data

                      Workflow nodes are limited. For example, today I need to (conditionally) copy the value from one contact field to another, but the nodes can't do it.

                      If a special workflow node allowed entry of free-text SQL, users could write whatever triggers, filters, or updates they need.

                      1 vote
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                        0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                      • Ability to set a default contact

                        When previewing a message with fields, it would be nice if the default contact was able to be set, so that it didn't just appear as blank for all of our fields.

                        1 vote
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                          0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                        • General Documentation/Handbook

                          Though most documentation is available within the help center, it'd be great if there was one centralized handbook (/pdf download) customers can use when first getting started with the product.

                          1 vote
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                            0 comments  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make New User Interface Adaptive

                            The new user interface is difficult to use on smaller screens, and nearly impossible to navigate on a phone (for emergency access, like stopping an email). It would be great if it was even remotely adaptive.

                            For example, on a 13 inch Mac Pro, things like viewing images in the file manager is cumbersome - if the image is large, it populates in the entire area; going full-screen is the only way to make certain things viewable, and even then, there's a whole lot of scrolling involved.

                            Even just allowing the left side navigation menu to collapse would greatly aid…

                            1 vote
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                              0 comments  ·  Other - UI/UX Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Image hosting upload via FTP or API

                              The current workflow for creating messaging and adding new images could be streamlined by allowing uploads/automation via FTP or API.

                              2 votes
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                                0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                              • Drop-down list of products when sending an email

                                When creating the default product tags for an email or when scheduling an email, utilize a drop-down list of the products to be selected rather than manually typing the product id. The product id is usually not the most user-friendly field and having it be a textbox creates risk of typos and not actually getting the product you want.

                                1 vote
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                                  0 comments  ·  Messages - Content Tags  ·  Flag idea as inappropriate…  ·  Admin →
                                • Update Required Forms to Avoid Locking Out Users

                                  Currently the "Please Update Your Contact Information" pop up after logging in to Bronto will not let you move forward until it is completed, but there's no clear formatting example. So, if you guess wrong you're locked out of the system until you get it right. It's a total guessing game on what format the phone number should be (in my case I needed to add a 1 to the beginning of the phone number, but thought maybe the system didn't like dashes, spaces, or parenthesis).

                                  1. Could there be an option to “skip this time” once or twice for…

                                  1 vote
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ability to save or lock send setting so someone else can review

                                    I wish there was a way to save or lock the send settings so someone else can double check easily. It's important for someone else to review the selected audience and send time, along with other settings. If there are errors, there should also be the ability to unlock and save by the other person to make corrections.

                                    I used an ESP that's over 20 years old, and it had this feature. Other ESPs had this feature as well.

                                    1 vote
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                                      0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Enable CAPTCHA on Pop-Ups

                                      For added security from spam bots it would be Amazing if we had the option to enable CAPTCHA on pop-ups. PLEASE CONSIDER ASAP!

                                      2 votes
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                                        received  ·  1 comment  ·  Apps - Popup Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                      • free form cart fields in JSON integration

                                        Add the ability to add free form fields to the JSON integration.
                                        We would use this for Segmentation and in Workflows.

                                        Our website has a concept of cart types and the site provides different options to the user depending on those types. Those cart types also indicate a lot of information about how or why the customer is shopping our site. We would like to send specific emails and or route our workflows differently based on that knowledge. It would make all the difference in why kind of offer we send the customer and when we send it.

                                        The lineItems…

                                        5 votes
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                                          gathering feedback  ·  0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
                                        • The ability to edit webforms with raw HTML/external stylesheet rather than drag-and-drop content blocks

                                          The ability to edit webforms with raw HTML while referencing it with an external stylesheet (similar to a web page) instead of needing to use the default content blocks and modifying the existing stylesheet would be awesome.

                                          5 votes
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                                            2 comments  ·  Webforms  ·  Flag idea as inappropriate…  ·  Admin →
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