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  1. Cart abandonment to work cross device - SFCC/DW

    Currently if cart recovery emails are opened on a different device to the one that the items were add to cart on nothing shows in the bag.

    With more and more customers shopping cross device it would be ideal if the email held the product information so products would be access from any device.

    This is a specific request for clients using the Demandware/ Sales Force Commerce Cloud cartridge.

    13 votes
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      under review  ·  11 comments  ·  Apps - Cart Recovery  ·  Flag idea as inappropriate…  ·  Admin →
    • images to support cases

      Add the ability to share images and files on support cases. I feel like it would be a lot easier to communicate issues in the program by being able to share screen captures and other data in support cases.

      5 votes
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        0 comments  ·  Other - Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
      • Bronto to NetSuite Integration for Message History

        I would like Bronto to talk back to NetSuite and update customer records with email history. This will allow my sales team to know that my email marketing campaigns are touching their customers. Right now they are in the dark.

        2 votes
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          1 comment  ·  Contacts - Imports, Exports  ·  Flag idea as inappropriate…  ·  Admin →
        • Edit scheduled mailings before they've mailed

          Having the ability to make minor updates to sends after they have been scheduled, but before they have started mailing.

          For example, it would be nice to edit the targeting or the subject line of an email that has been scheduled instead of having to cancel the whole send and reschedule the whole thing for a minor edit.

          5 votes
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            4 comments  ·  Other - UI/UX Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • A "real time" calculator in the scheduling messages process for final delivery size

            When scheduling a message, and segmenting lists/segments we know very well how many emails will be sent (the number is calculated and appears on the left side). But when adding to that the excluded groups (which also have a total) I cannot get a final number of the group size; so I don't actually know how many emails I'm sending or what is the size of the delivery until the day after - until the message is done sending in essence. It would be great to have a real time calculator that tells you how many of the excluded contacts…

            3 votes
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              0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
            • Please add sort-ability to columns in Delivery Report and Message Report click pages

              Please make more of the columns on the "click" pages of the Delivery Report and Message Report sort-able. In particular, the tables should be sort-able by Total Clicks, Unique Clicks, % of Total Clicks, and Conversions. I would also recommend making the tables sorted by Total Clicks by default.

              2 votes
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                2 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to edit the Campaign type

                After you create a new campaign, there is no way to edit the campaign type. If you accidentally select the wrong type or forget to change it from the default entry, you are stuck with the type since you cannot edit that feild, or fully delete the campaign.

                4 votes
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                  0 comments  ·  Reporting - Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
                • Heat Maps

                  -Heat maps (ie. for clicks) should be available to view without scrolling.
                  -Heat maps should be downloadable.

                  4 votes
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                    1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Give data exports unique ID or name

                    Currently when you receive a email notification when a export is completed there are no distinguishing data points to inform what the export is.

                    Please see attached email that is recieved.

                    Can the person exporting the data be able to add a name for the report or Bronto assigns a Unique ID so the report is distinguishable.

                    cheers

                    ry

                    2 votes
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                      0 comments  ·  Contacts - Imports, Exports  ·  Flag idea as inappropriate…  ·  Admin →
                    • Being able to do Price Drop emails

                      Be able to do Price Drop triggered emails

                      2 votes
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                        0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →
                      • Default the radio button for scheduling message to require selecting time/day

                        When scheduling a message (not a test), it is current set so that the radio button is default to "send now" instead of to select a time/day. That's a dangerous default as if you accidentally skip that step or click something wrong, your message would go out immediately. It would make more sense to have it default to require the user to select a day/time to schedule. It could only be sent immediately if they actually select that setting. This seems like a pretty simple fail-safe to have in place. THanks!

                        5 votes
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                          1 comment  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                        • Cart Recovery | Allow item name within the subject line

                          It would be great if we could incorporate the %%$cart.item.name%% within the subject line. There currently isn't a method to achieve this as cart data needs to be inside a loop.

                          6 votes
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                            under review  ·  2 comments  ·  Apps - Cart Recovery  ·  Flag idea as inappropriate…  ·  Admin →
                          • Intergration with Intercom Chat

                            Would love a intergration with Intercom Chat. They currently have one for MailChimp to sync leads

                            1 vote
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                              0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                            • pause delivery instead of force cancel

                              currently your only option when holding a delivery is to cancel and completely start over. We should have an option to pause or hold a delivery that has not started sending yet, then be able to unpause as needed or cancel if edits are needed. Sometimes my projects just get pushed out by an hour or so, and having to entirely reschedule is time consuming.

                              2 votes
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                                0 comments  ·  Messages - Sending  ·  Flag idea as inappropriate…  ·  Admin →
                              • FTAF Contacts Forwarded To

                                Basically, there is a way to see WHO forwarded but there doesn’t seem to be a way to find which contacts were forwarded to via the FTAF form. Is that information available somewhere and we just missed it? If not, it would be a great feature to have in new reporting.

                                1 vote
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • More font sizes available to choose from in the message editor

                                  More font sizes available to choose from in the message editor

                                  1 vote
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                                    0 comments  ·  Messages - Drag & Drop Message Editor  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add audience size to message delivery summary table

                                    On the message summary table, the audience size of the email should be shown.

                                    1 vote
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                                      0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Permissions to restrict access to NetSuite Connector, Cart Recovery, etc.

                                      Add the ability to control access to NetSuite Connector, Cart Recovery configuration, etc. Not all users should have access to make changes to the NetSuite connector setting.

                                      1 vote
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                                        0 comments  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                                      • A/B Testing Content Blocks

                                        I would like to be able to test content blocks within email messages instead of testing full messages against each other. This would make it easier and less time consuming to test many tests and versions of our emails at the same time.

                                        1 vote
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                                          0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Categorizing Lnks

                                          Allow for link categorization eg. Mens, Womens, Sweatshirts, etc. (whatever taxonomy your business uses). Link categories would allow for more segmentation options and better message targeting based on customer behavior.

                                          2018 Trends document talks a lot about knowing your customers behavior in order to create a more personal experience. This would be a big step in filling a huge gap in the behavior data available to email marketers.

                                          1 vote
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                                            0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
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