In the email reports, under the "clicks" tab, there is a email overlay report which labels clicks on the actual HTML Emails. The window this report is in was previously expandable. I suggest bronto make this report more printer friendly by either allowing the window to once again be expanded, or making a printable version of the entire email overlay report.51 votes
This is a merger of several tickets which are all related to Recurring Reports. The comments included should show details of the individual requests, but the high-level list includes the following:
- List and Segment Growth
- New Contacts
- Unsubscribed Contacts
- Recurring Message Metrics
If there is something else you'd like to see, please add your comment and I'll ensure that it is included in the Engineering ticket!
JY [updated 7/2016]44 votes
Would be amazing to have a list of all the subject lines we used with their data. Even better would be to have a word analysis with the ones that come up the most often, etc...29 votes
To view Message or Delivery Reports, you must first go to the messages tab, find the message, then click to view the report. It would be intuitive if you could go to the Reports Tab and click "Message Reports" and then choose a message.24 votes
We are planning a full overhaul of our existing Reporting Dashboard and easier access to all reports is definitely a goal.
Currently Bronto doesn't display aggregate data on the heat map when a message is the same, but split across multiple different segments. I'd like to be able to easily see visually what the total clicks are per link.21 votes
In a recent blog post by Tami Urban http://blog.bronto.com/commercemarketing/pursuing-first-purchase-converting-subscribers-buyers/ she talks about 'determine the average time between sign-up and first purchase' how ever this isn't possible as standard report in Bronto. I'd like to see that in order to tweak mails and understand purchase cycles. I'd also like to know the avg time between first and second and third and so on in order to determine loyality. Bronto shows as a report the first and last order but not in between yet individual contact to show their full order history.14 votes
Need some retention data! Can you build a dashboard so I can see the average # of days an email subscriber stays on our list?
i.e. Diff between unsubscribe date and subscribe date. A number and visual chart would be nice :)12 votes
Add the following columns to the All Messages page:
* Last Delivery Date
* Last Edited Date (which does NOT include the last send date)
* Date Created
* Bounce Rate (separate/in addition to Loss Rate)
* Unsubscribe Rate (separate/in addition to Loss Rate)
** This is a MERGED master ticket after combining several requests looking for additional information on the All Messages page. If you'd like to see something that is not already listed above, please comment on this ticket and I will follow up.
Thank you! Jocelyn @ Bronto12 votes
When viewing a Delivery Report, it is currently possible to view the Conversions which are associated with that delivery. And I can click into each conversion and see what products that specific customer purchased. But what would be very useful is to see the products purchased in aggregate. What I mean is that for a delivery, there were *** units of product A purchased, and yyy units of product B purchased, etc. You have the data already, it's just a matter of grouping it. So instead of me clicking into each order to see what the customer purchased, it would be great if I could see a summary of the product purchases associated with the delivery as a whole.
When viewing a Delivery Report, it is currently possible to view the Conversions which are associated with that delivery. And I can click into each conversion and see what products that specific customer purchased. But what would be very useful is to see the products purchased in aggregate. What I mean is that for a delivery, there were *** units of product A purchased, and yyy units of product B purchased, etc. You have the data already, it's just a matter of grouping it. So instead of me clicking into each order to see what the customer purchased, it would…7 votes
I am looking to pull a report of the # of emails sent to contacts within a 24 window to check email frequency and see if we need to install frequency caps to prevent "contact fatigue".7 votes
This will be available when we revamp all reporting areas in the near future!
So, currently the "growth over time" report filters out unsubscribes instead of reporting what it says it is going to do, which is give you a report of how many contacts you added in a specific time period.6 votes
Many people use suppression / exclusion lists. I want to be able to know how many people are being excluded from sends easily and currently, there is no display functionality for this.5 votes
The profiler functionality is great, however the metrics available are quite limited. I would suggest adding in some more metrics, and allowing users to turn metrics on and off (like you can in delivery report views, message report views, etc.)
Ideally, I would like the following metrics to be available in profiler:
- Contact Loss Rate
- Revenue Per Email
- Delivery (and Rate)4 votes
I suggest that conversion rates and $AOV are included in all KPI reports. For example, when I have gone into a delivery group and clicked on “Download Reports” in the “Overview tab” (the functionality that “sends” the report to me by email), the report I received did not include the conversion rates.
Conversion rate was, however, included when I did a “download” of the data table when under the “Metrics by Delivery” tab. This discrepancy makes no sense to me.4 votes
New report: "Contacts Lost Over Time based on Unsubscribes, Complaints, and Inactive due to Bounces"
Create a report that shows "Contacts Lost Over Time based on Unsubscribes, Complaints, and Inactive due to Bounces". A report that shows all contact losts and gives a breakdown by day of each contact lost. Report similar to the "Contacts Unsubscribes Over Time" report, but add the contacts lost by complaints and contacts inactive due to bounces. Example attached.4 votes
-Heat maps (ie. for clicks) should be available to view without scrolling.
-Heat maps should be downloadable.4 votes
Add better agency level reporting for example if I quickly want to know across all my sub accounts which day I have the best open rate.
I get asked all the time by senior level managers questions like which subject lines got the best performance over the last 90 days or what was the best day to send an email over the last 90 days. They are not wanting stats from a sub account they want total stats, across all of our brands and sub accounts.4 votes
It would be extremely beneficial to be able to run a total revenue report by contact for a specified time frame. Currently there is only one report that can be run to show high-level contact analytics which includes total revenue generated but the report is for all time. I need to be able to see how much revenue our emails are generating in a given quarter or year for our total contacts or specific contact segment.4 votes
Heat Map showing the percentage of clicks layrered on the image, instead of the count of clicks, and being able to extract it as it is (image with %)4 votes
You can currently only set 1 date for auto reports to run, however it would be nice to get auto report after 1 day to see how it is going and again after 1 week when most responses have happened4 votes
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